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Find a Location

KittensUp has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • KittensUp

      256 Three Islands Blvd Apt 202 Hallandale Beach, FL 33009-7334

    Business ProfileforKittensUp

    Animal Shelter

    At-a-glance

    Customer Reviews

    3.67/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    256 Three Islands Blvd Apt 202, Hallandale Beach, FL 33009-7334
    BBB File Opened:
    1/15/2019
    Years in Business:
    8
    Business Started:
    5/23/2016
    Business Incorporated:
    5/23/2016
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • SL Imports LLC
    Business Management
    • Oksana Zhuchenko, Vice President
    Contact Information

    Principal

    • Oksana Zhuchenko, Vice President

    Customer Contact

    • Oksana Zhuchenko, Vice President
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/18/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I paid $4900 for a PUREBRED ***** **** with Dominant Blue Eyes (MC DBE) with breeding rights, to be delivered 12/14/22 - *******************************************************************************************. I received an MC MIX that cannot produce registered kittens, making them less valuable to the public, and it would be UNETHICAL to breed with two heart dysplasia defects, MVD and AV, diagnosed on 02-17-23.diagnosed congenital cardiac disorder in cats is mitral valve dysplasia (MVD). In this condition, the mitral valve, which normally keeps blood flowing in one direction from the left atrium to the left ventricle, is malformed and becomes leaky, allowing blood to flow backwards into the left atrium when the ventricle contracts. This can lead to the development of congestive heart failure resulting in clinical signs of difficulty breathing, exercise intolerance, weight loss, and/or vomiting.1) They falsely advertised or misrepresented the breed of the kitten as ***************, he's NOT.2) They said the kitten could be used for breeding, NOT TRUE.3) They've offered no fair compromise, such as a refund (they pickup), replacement with a dbe purebred MC or a purebred MC female (not dbe) at no cost in addition to this kitten. They did however offer a FULL REFUND on December 31st 2022, if I deliver him to *******, but I'm in **********. They clearly take responsibility, yet want to sacrifice nothing.4) Diagnosed by a certified cardiologist with TWO heart defects!5) The paperwork they provided is stamped "NOT FOR BREEDING", and the cardiologist said and noted he SHOULDN'T be bred!Lastly, it shouldn't be my responsibility to get this kitten back to *******. They attempted to fraud me and have unclean hands. Had they been upfront and honest, I WOULDN'T have purchased him. Perhaps if consumers weren't forced to pay for the return of fraudulent items, there'd be less fraud. Merchants that choose to fraud the public shouldn't be entitled to anything. Please help.

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Rose B.

    5 stars

    05/06/2022

    Very happy that I purchased my kitty from this company. Everything was very smooth and easy. They answered on all my questions that I had a lot (it’s my first cat). I already have my kitten with me happy 7 months and gonna purchase a furry friend from them again. Highly recommend.

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