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Business Profile

Moving Companies

Cross States Moving Services

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Jayne L

    Date: 03/24/2023

    Jayne L

    Date: 03/24/2023

    Terrible dishonest thievesDO NOT USE THIS COMPANY as they quoted a price of $2800 removed several pieces of furniture and 40 plus boxes onto my driveway then decided there was a problem with the price at 9:00pm. They wanted to charge $6000 and after an hour of back n forth I had to settle $5000 as I had to be out the following morning @ 10 am and they were 4 hours late to begin with. Following morning they show up and truck was loaded by 3:30pm truck breaks down in driveway, were late for an 11:00am closing. We had to leave to arrive at attorney office. Took over a week for the delivery from Georgia to SC. Finally get to storage unit to unload a year later and find out several pieces damaged art work destroyed and several items missing. They left a 200 year old ************* glass curio cabinet unwrapped as well as a 4by 8canvas which was destroyed torn and left unwrapped. I have moved 7 times and have never had any problems until I used Cross States moving **** ************* ********* ** *****. DO NOT USE THIS COMPANY!!! Can not leave a review without a star ratingthis company does not deserve a star but had to leave one so I could post thisif I could afford to file charges I WOULD. BEWARE find another company

    Cross States Moving Services

    Date: 09/12/2024

    To whom it may concern, 

    Im really sorry to hear about your experience with Cross States Moving. It sounds incredibly frustrating and stressful, and its clear that the service you received was far below your expectations. I appreciate you taking the time to share the details of your situation, as it helps others make more informed decisions.
    We take customer feedback seriously, and Id like to address your concerns as best as I can. If you haven't already, I encourage you to reach out directly to the company at ************************************************************************* with a detailed account of your experience, including any documentation of the damage and discrepancies. We are willing to resolve issues if theyre made aware of them.
    Again, Im sorry for the difficulties you faced, and I hope youre able to find a more reliable moving service in the future.

Cross States Moving Services is NOT a BBB Accredited Business.

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