Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Sunrise Propane has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforSunrise Propane

    Natural Gas Companies

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    This company offers LP Gas Retailer.

    Business Details

    Location of This Business
    10105 Hudson Ave, Hudson, FL 34669-1040
    BBB File Opened:
    12/12/1994
    Years in Business:
    35
    Business Started:
    4/1/1989
    Contact Information

    Principal

    • Mr. David A. Farley, President

    Customer Contact

    • Mr. David A. Farley, President
    • Mr. Gary A. Phillips, Senior Vice President
    • Mr. Ronald A. Borders, Senior Vice President
    • Ms. Diana Tighe, Office Manager
    Additional Contact Information

    Fax Numbers

    • (727) 869-9020
      Primary Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/31/2022

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    I bought my house in November 2021. The house had gas services with Sunrise propane in Hudson FL. I was never told the tank was a rental and I had to received service with only sunrise. I contacted Sunrise on 3/31/2022 and spoke with Melani. I ask to purchase the tank that I already have buried in my property, they refuse to sell it and pretty much are forcing me to OVERPAID at $7.64 per gallon of propane, when AmeriGas will only charge me $3.14 per gallon. I'm a disable veteran and live in a restrict budge. I need this issue to be resolved ASAP. I want to be able to buy the tank at a reasonable price in order to be able to change provider. I cannot afford to continue overpay for Sunrise services.
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lee D.

    1 star

    09/14/2022

    Brought house., used this company to bring out a propane tank and fill with gas to heat pool. When we brought house there was no tank. We paid over $1600 dollars for portable above ground tank that sets above ground. Filling tank was $400 plus dollars. I had to put house on market to sale after 3 months. I Contacted Sunrise to come get tank that was still filled with gas. We were told if new owner not want take we will come and collect and refund your money. If new owner wanted tank they would setup an account with her and charge her for gas and deposit and would refund my money. After house sold I kelp waiting for refund check. Myself and one other person was told same thing by sunrise PROPANE. I received a invoice yesterday showing I owe zero balance so I call and ask about the refunds. I talked to owner and office manager and they said since new property owner everything was signed over to her for free and I would not be receiving any refunds back. The sales person told us too before sale of house they would do a reading of remaining gas and refund it back to us with deposit. They took my contract and signed everything over to new home owner without my Consent. Sunrise propane ripped me off and lied about everything. They dont stand behind their words and mishandled contract legal documents. I will never use this company again and please do yourself a favor and avoid dishonest companys like Sunrise Propane.Thank you for your time.******************* Sent from my iPhone

    Local BBB

    BBB of West Florida

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.