Business ProfileforArcadia Resorts, LLC

My husband and I signed up with Arcadia Resorts in Jan 2023. We felt pressured into this as the people got very defensive when we originally said no. We signed and they assured us it was a great deal. Here we are over a year later and have been unable to use this deal because the price of living has gone way up and we just cannot afford to travel. However we still make these monthly payments of $179 and yearly membership dues of $264. My husband and I have repeatedly called and spoken with several employees regarding our membership and asked that whats remaining on our contract be sold to someone else. We were told too bad you signed a contract. Yet this is how we supposedly got this great deal in the first place because someone sold their contract and we only had to pay what was left. Yet we cant do this as well? We didnt ask for a refund. We just asked for what was left to be sold to someone else and they can keep the $1800 we already paid. When they said they cant do that, we asked to lower our bill and were originally told we will work on it. August 2024 my husband spoke with an employee that was very nice and she got our monthly payment lowered to $109 a month. She sent a new contract for us to sign with the new terms. We did yet they STILL took the $179 out of our account today. When we called to inquire they said, well you didnt sign the paperwork same day (August *******) we emailed it. No where in the email (or during the phone call) does it say must be signed that day. So now they took the original amount of $179 and are still trying to take the $109 out at the end of the month as well. I have contacted an attorney to look into legal action because this is getting ridiculous! Sadly this membership has been a disaster for us and many others as I see on this website.