Customer ReviewsforSharper Edge Engines, LLC

Sharper Edge Engines is not an engine remanufacturer. They are a reseller of undisclosed 3rd party engines. First I will state that I have copies of all texts, e-mails, and all documents/receipts dealing with the remanufactured engine I purchased from them. It failed less than a year and 4400 miles after installation. I will not regale you with my experiences in getting my engine repaired by (thru) them (see Trust Pilot), but will only deal with the engine returned to me after their "repair". The crank shaft timing gear was secured with two nails. There were 4 bolts missing from the valve train. (I have photos) After replacing all the parts that had been requested by their mechanic, but not returned after 3 months of requesting them, the engine was reassembled and reinstalled. It did not run correctly. I notified Sharper Edge in early July (4 months after my returning the engine to them) that the returned engine was defective. CRICKETS! I continued to tell them it was not working during the 3 months of trying to resolve getting payment for the warranty post failure trouble shooting and labor hours, and for the parts that were not returned. In toto, in cost me approximately $1800 to troubleshoot and fix their "repaired" engine (that they repeatedly call remanufactured) they returned to me. The valves were installed such that they would not fully close resulting in a plethora of fault codes and an improperly running engine. I will pursue remuneration of those costs, as I did for the initial unpaid warranty provisions and parts that were not returned, through legal action. Happy Thanksgiving

dear ********, we apologize for all the trouble you have gone through, but we did remanufactured another engine and sent it back to you. unfortunately there is not much else we can do . there is quality of our engine and the other part is the installation. your mechanic was more looking to find problems instead of getting the job done and we can not help our customers when it comes to installation.I wish I could install it for you as well but I couldn't again we apologize for any inconvenience,.....

About 4 months ago I purchased a Audi TT Engine from **** and ***** over at Sharper Edge Engines. after 25 years owning a mechanic shop, I can realize who is lying and who is not. **** sounded very honest and he told me he had to let go all his employees because they lied about mileage to his customers. They were not only a great help but saved me a lot of money while sending a great product. I know people on here seem to be angry with **** but he was the most down to earth and real person I dealt with on the internet. Glad I did I suggest you do the same. I Highly recommend this business

Dear customer, thank you so much for the kind words.we always try to stay family and old fashioned.Thanks again

we called many placed for months and every single one sounded too good to be true because I own a used car dealership and I know very well the prices. so I called **** on or about 5 months ago, for a 2011 ***** Equinox engine. he sounded honest and his prices and mileage was not surprising and sounded all true and honest. so we received it in 6 days , sooner than I expected. the engine seems well and we inspected it. I have to say we were very impressed with the whole process. from the first day we called to the day we received it, every thing was done fast and professional. ***** took care of ** when we called in for tracking as we were on the phone. I wrote all those because we were burnt so badly by a few other companies. so we are going to stay with Sharper Edge Engines when we need a replacement engine or Transmission.we highly recommend Sharper Edge Engines LLC

Dear *****,Thank you so much for taking your time and writing this beautiful review.it was absolutely very nice of you

I have purchased quite a few engines from different companies many *** engines and a few ****. I put in a for a quote via email for Sharper Edge Engines and a very polite young lady called me within a day of sending the email out. She left me a message to give them a call on their toll free number and gave me the extension of the owner Jack. I called at around 3:30 MDT not even thinking that Florida is 2 hours ahead of my time zone. I left a message to have them call me back and within ten minutes the owner Jack called me as he was checking the message machine on his way out the door. Jack and I talked for about an hour and a half after closing time. Jack quoted me the best price including shipping out of the whole list of people I had gotten quotes form as well as found me the engine for my Nissan X-terra with the lowest miles. I gotta say I was very impressed because even the local shops around here in the Black Hills of South Dakota were up to 1000 dollars more and I had to foot the bill for shipping. I would highly recommend this family run business to anyone in any state. The quality of care, attention to detail, and costumer service was amazing this kind of service is getting harder to find every day from good old fashioned people like Jack and his employees. Thanks again for the great work ethic and service much love from Rapid City, South Dakota and the rest of the Black Hills area

Dear *****, Thank you for your kind words.it's very nice of you to take you time and write this beautiful review.Thanks ****************

We got a **** Cadillac replacement engine for our son's car. We called, got the quote, had the engine shipped over to our service guy and have had zero issues. Our son was glad to have his freedom back and we were glad to purchase a **************. Thanks guys.

we do appreciate the kind word.Thank you for taking your time and write your experience with us.Have a beautiful time

I purchased a Range Rover engine from these guys. I will say that Jack is a little gruff, but he's a no-nonsense kind of guy. He was very upfront about pricing. Was very honest and to the point, which I appreciated seeing as how my car was out of commission. Out of everyone that I called, he definitely gave me the best price. Yalda, who I believe works in customer service is a gem and was able to get me the quote within minutes. I have had zero issues with the engine I've purchased from these guys and it's been nearly nine months. My repair guy was impressed with the quality and that certainly made me feel confident about my purchase. Between the time I called for a quote and the time of the installation, the process really wasn't very long. I would have spent way more time and money at the dealership. When you spend a chunk of change on a Range Rover engine, you need to know that it's going to work. We decided to go with a refurbished engine and I really could not be happier with my decision. 

Dear ********, Thank you so much for the kind words.this is very nice of you to take your time and give us a review.Regards *********************

We spent $6,000 on a new rebuilt engine for a ******* and it lasted ****** miles and just a few months past their 1 year warranty. The owner would not make things right with us. Would not offer to help and quite frankly he hung up on me and I was being polite. Absolutely the worst customer service I have ever seen and I am in this industry. BUYER BE AWARE! They will take your money and forget about after sales services.

Dear Customer,we apologize if any inconvenience was caused from us. as on our policy page very clearly we have posted that any Korean, German, ******* Engine only comes with one year warranty. you purchased your engine on 08/25/2021 and you called on 04/11/2023.we make sure to ask the customers to change the oil every **** miles. the engine drove ***** miles. so the engine must have been perfect. the only problem can be found is the maintaining that engine was on time and correctly or not and that only you would know.engine is one part and good installation another but the most important is maintaining the engine after installation.Thank you very much **************

After having had the opportunity to experience my 2015 Land Rover engine purchase from Sharper Edge Engines, I must say, my engine is top notch! Dealing with ***** and **** made the experience all the more better. Prompt, curious and highly knowledgeable. The business ethic and customer service provided from this team of professionals really knocked my socks off! In todays society, they truly are a diamond in the rough.

Oh dear Valued Customer, Thank you sooooooooooo much for this beautiful review.That's very very sweet of you.Thanks again