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Find a Location

Hodges Mazda has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforHodges Mazda

    New Car Dealers

    At-a-glance

    Customer Reviews

    1.67/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    10681 Philips Hwy, Jacksonville, FL 32256-1443
    BBB File Opened:
    1/29/2007
    Years in Business:
    108
    Business Started:
    7/1/1916
    Business Started Locally:
    7/1/1916
    Date of New Ownership:
    10/4/2006
    Business Incorporated:
    10/4/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 1117297-1 for this business, issued by Department of Motor Vehicles

    These agencies may include:

    Department of Motor Vehicles

    Tallahassee FL null

    (850) 617-3003

    http://www.flhsmv.gov

    BBB records show a license number of 999999254 for this business, issued by City of Jacksonville

    These agencies may include:

    City of Jacksonville

    117 W. Duval St.

    Jacksonville FL 32202

    (904) 630-2489

    http://www.coj.net

    BBB records show a license number of 999999256 for this business, issued by City of Jacksonville

    These agencies may include:

    City of Jacksonville

    117 W. Duval St.

    Jacksonville FL 32202

    (904) 630-2489

    http://www.coj.net

    BBB records show a license number of 999999255 for this business, issued by City of Jacksonville

    These agencies may include:

    City of Jacksonville

    117 W. Duval St.

    Jacksonville FL 32202

    (904) 630-2489

    http://www.coj.net

    Type of Entity:
    Corporation
    Alternate Business Name
    • Green Cove Auto Sales, LLC
    Hours of Operation

    Primary

    M:
    9:00 AM - 8:00 PM
    T:
    9:00 AM - 8:00 PM
    W:
    9:00 AM - 8:00 PM
    Th:
    9:00 AM - 8:00 PM
    F:
    9:00 AM - 8:00 PM
    Sa:
    9:00 AM - 8:00 PM
    Su:
    Closed
    Business Management
    • Mr. Chuck Sale, President
    • Mr. David Hodges, CEO
    • Mr. Daniel Hodges, President
    Contact Information

    Principal

    • Mr. Daniel Hodges, President

    Customer Contact

    • Mr. Chuck Sale, President
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/27/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    Had My car a ********** serviced for warranty issue of a loud noise coming from rear of the car on May16,2023 invoice ******. The service tech and Service adviser decided the Differental needed to be replaced.We made an appointment for June 23 2023 to have it replaced ,as of this date June 27 nothing has been done on obtaining the part .we feel we are getting the runaround of resolving the warranty problem.This car has under 800 miles spent more day park on the lot than driving it . The Car was purchase March30 2023 from this Dealership
    Read More

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Bryant D

    1 star

    07/08/2024

    I inquired on a car on a Tuesday, upon learning that it is available, I asked about trading in two cars from out of state. The salesman told me that would be no problem, they have a team that could drive my new car up and my trade in's back down and that I should go ahead with the credit application. I submit my credit application a couple hours before close, heard I was approved and moved onto the next day, my salesman was off so no word on Wednesday. Thursday evening comes and I get a call that I may have to find other financing, not a big deal. I got an approval through my credit union and all was well. That's when the dealership went back on their word that they can no longer bring me the car, and that I would have to drive both 7+ hours to do the deal. After back and forth due to the lies stated above, we agreed that they could ship one of my cars down and I would drive the other, not ideal or what we agreed on before a credit application, but acceptable terms. That was on Saturday, come Monday I communicated with my salesman that I am signing loan documents and the check is in the mail to them to pay for the car. No response for a few hours, then I received a text that stated "I just got word that a friend of the owners came in about an hour ago and bought the vehicle. Since they were a friend we ended up selling them the vehicle." I made sure to ask if the rest of the dealership knew that car was SOLD with the loan funded and money actively on the way to the dealer, and the salesman responded "It was yes. The customer came this morning and is local." All in all, I was coerced into applying for financing on a car under a lie that they could bring me the car, and then after I secured my own financing and send them the money they sell the car out from under me because a friend of the owner walked in to look at a SOLD car. This was an all around terrible experience. Never deal with them.

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