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Find a Location

Hyundai of Orange Park has 1 locations, listed below.

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    Business ProfileforHyundai of Orange Park

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 15 Customer Reviews

    Customer Complaints

    24 complaints closed in last 3 years

    11 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/22/2010

    Years in Business: 37

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    7600 Blanding Blvd, Jacksonville, FL 32244-5112
    BBB File Opened:
    10/14/2005
    Years in Business:
    37
    Business Started:
    1/1/1987
    Business Started Locally:
    1/1/1987
    Accredited Since:
    3/22/2010
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of MV86112 for this business, issued by Department of Agriculture

    These agencies may include:

    Department of Agriculture

    (800) 282-1955

    Alternate Business Name
    • HHH Motors, LTD
    • Hanania Automotive Group
    Business Management
    • Mr. John Keester, Service Manager
    • Ms. Karma Latasa, Executive Business Partner
    • Ronald Nesbitt, General Manager
    Contact Information

    Principal

    • Ronald Nesbitt, General Manager

    Customer Contact

    • Ms. Karma Latasa, Executive Business Partner
    • Ronald Nesbitt, General Manager
    Additional Contact Information

    Fax Numbers

    • (904) 908-5777
      Primary Fax

    Phone Numbers

    Website Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    24 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/14/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I purchased a 2021 Hyundai Elantra from Hyundai of Orange Park. I took my car in ************* advising I have a leak in my passenger rear door. All the mechanics would say is they COULD NOT RECREATE THE ISSUE. After 1 of these trips to the dealer ship it started raining. I walked out and YES my car had water in the door jam and my floor board was wet. I went back in and the **************** associate came out took pictures to show the issue. My door seals were replaced BUT THAT DID NOT FIX THE PROBLEM. I complained over and over to them and all they wanted to do was sell me another car. I emailed to owner and GM with NO RESPONSE. SO I am now stuck with a car that leaks water inside and MAY have mold growing in my car. I am out of my warranty so they do not care. I tried to file a Lemon Law suite, but due to the Mechanic not being able to recreate it I have no Law suite. I AM paying alot of money for a piece of JUNK!!! The owner and GM DO NOT CARE ABOUT THERE CUSTOMERS!!!!
    Read More

    Customer Reviews

    15 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    David E

    5 stars

    07/10/2024

    We found the service and staff to be above and beyond. We aren't local. We were traveling from ********, ** to ********. Going down the highway all of the sudden, the car slowed down and the check engine light started flashing. We found Hyundai of Orange Park not far off the highway and went in looking for help. It turns out that the dealership was under water trying to catch up after having been down due to a cyber attack on their system. We spoke to the service manager (***************************), explained our situation and asked if there was anyway he could get us on our way the same day. He not only got us out the same day, he asked his mechanic to work past closing to get it done. Though we had to wait several hours, it was to be expected due to the overwhelming workload they had. The staff checked on us regularly. The waiting area was stocked with snacks, coffee and water. It was the very best we could have hoped for under the circumstances. Our gratitude to **************** and his staff. They're amazing.

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