We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Online Retailer

Seek Jesus, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Complaints

Customer Complaints Summary

  • 58 total complaints in the last 3 years.
  • 6 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:05/12/2023

    Type:Delivery Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a hooded sweatshirt from this company on March 6th 2023 for $45.52 with priority shipping 1-3 business days. Order number *****. Tracking number ******************************. I have reached out in many ways, email them multiple times also on their social media accounts on ********* and ********. I was told I would recieve a refund via messages on ********* but never received it. I have sent multiple emails since then and have just been ignored.

  • Initial Complaint

    Date:05/11/2023

    Type:Delivery Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    March 11, 2023 - I placed an order with Seek Jesus in the amount of $110.60 (order #*****). On March 12, 2023 at 11:56am I received an email confirming the order had shipped and included a tracking number (**** tracking number: ******************************). As of today (May 11, 2023), tracking information has zero updates or movement. I emailed ******************** and ****************** on May 3, 2023 and again on May 11, 2023 for an update in order status. I have not received any communication from the company. They removed the funds from my account on March 11, 2023 -the day I placed the order. This is the second order I have placed with the company. The first order arrived with delays, but I received communication from the company that it would be arriving late. I had no reason to believe that my second order would not be processed in a timely manner nor would I be left without any communication or reply to my emails.

  • Initial Complaint

    Date:05/08/2023

    Type:Delivery Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a Hoodie from them in April 1, 2023. Then they sent out a fake tracking number on April 9th saying my order is on the way. When I go to track it, it says it's still in *******. I spent 42 dollars on 1 Hoodie. As of May 5th I still haven't gotten it.

  • Initial Complaint

    Date:05/03/2023

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an order with Seek Jesus LLC. I paid $33.45 and It cleared from my banking account on April 17th. I have reached out to the brand multiple times. They have yet to respond to me. I want a refund and I would like for this business to be shut down. They are scamming people and using religion to do so. It’s uncalled for and I would like my money back.

  • Initial Complaint

    Date:05/03/2023

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My minor son purchased two sweatshirts from this company on March 11, 2023 with a total of $90.53. Those items have never been received and there is no reply response to any correspondence either of us have sent. I have reported their ******** as scam/fraud and wanted to report it this way too.

  • Initial Complaint

    Date:05/02/2023

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I made a purchase on 4/11 for $347 worth of apparel and I have received no updates and no responses from customer service. I’ve emailed, left comments on ********* and ******** but NOTHING.

  • Initial Complaint

    Date:05/01/2023

    Type:Delivery Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My daughter who is a minor purchased a Tshirt from seekjesus.co with my permission on April 1, 2023. We have not received the item yet but the cost was deducted from her checking account. She has an email that item is ready to ship and as of today May 1, 2023 that item has not been shipped. We have emailed the company several times over the last month inquiring about the shipment or requesting a refund. We have not received any reply to any email. This is an order for ***** *********, my daughter. Order is #*****

  • Initial Complaint

    Date:04/28/2023

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On or around March 20, 2023, I came across a post from Seek Jesus on ********* about the brand ambassador program and I signed up because of the mission statement. I received an email stating that I was accepted and to set up a link in my bio to show and let my followers purchase and use a discount code I was able to make. It said to purchase an item(s) and receive 55% off within a certain time frame to start promoting with the tag seek jesus. After receiving confirmation emails about my order weeks went by and I wasn't able to track my order anymore. I looked the company up on ****** and found and address, input that address into a search thru true people search website and was able to find a number and I called it. A man answered and I asked to speak with **** and he said there was no **** and I asked if he knew her and if she was the owner of Seek Jesus and he said he didn't know. The call ended after that. About 20 minutes later my phone rang with another number and I answered and a man named ***** said his dad called him to tell him about my phonecall and I told him about my order and how I seen that many others were commenting about their orders and not receiving them or even being able to get in touch with anyone not even via email. ***** told me how they didn't receive their bulk product shipment to process orders and I told him maybe one of them should make a statement to let everyone know whats going on. I have the phonecall recording. I layer submitted another email about my order and received a reply that by the end of April I would receive my order and a refund of the expedited shipping fee I paid. I've sent another email asking about it and haven't gotten a response. I feel scammed by this company. I would really have liked to have the product I ordered to be able to spread the word, but at this point I'd like a full refund and for others to be able to be refunded as well if we can't get what we ordered.

  • Initial Complaint

    Date:04/25/2023

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    So I ordered three items from this company two T-shirts and a sweatshirt. I’m not really angry I’m just confused why they won’t respond to my email I sent them and message I sent them on social media. I ordered it at the start of April and it said up to 6 days but it has been almost a month and it’s still in the same location. Overall I just want to get in contact with them so I can either get a refund or my order.

  • Initial Complaint

    Date:04/20/2023

    Type:Delivery Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ORDERED FROM THIS ONLINE STORE. HAS BEEN IN PRE-SHIPMENT SINCE 3/23. ONLY WAY TO CONTACT COMPANY IS VIA EMAIL, WHICH THEY CHANGE OFTEN. I DID SEARCH PROPERTY OWNER INFO ON THE CAD WEBSITE, NOT EVEN SURE THAT ADDRESS IS ACCURATE. THEIR ******** PAGE IS FULL OF COMPLAINTS. THEY TOOK MY MONEY, AND NOW THEY DONT RESPOND TO MY EMAILS REGARDING THE ORDER. THEY ARE A REALLY BIG ISSUE FOR ALOT OF PEOPLE. BUT YET, THEY ARE POSTING AND SENDING OUT EMAILS LEFT AND RIGHT.

Seek Jesus, LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.