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          Travelcamp has 1 locations, listed below.

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            Business ProfileTravelcamp

            RV Dealers

            Additional business information

            Believed to be out of business:
            According to information in BBB files, it appears that this business is no longer in business.
            Additional Info:
            Mail sent to the business on 06/20/2024 was returned by the U.S. Postal Service as Undeliverable as Addressed.
            See all additional business information

            Contact Information

            Jacksonville, FL 32216-4625

            Visit Website
            (888) 323-9884

            Customer Reviews

            1.86/5

            Average of 37 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            36 complaints closed in last 3 years

            17 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            NR

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 10

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            Jacksonville, FL 32216-4625
            BBB File Opened:
            8/21/2014
            Business Started:
            8/1/2014
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Salem Hassan, Owner
            Contact Information

            Customer Contact

            • Mr. Salem Hassan, Owner
            Read More Business Details and See Alerts

            Customer Complaints

            36 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/23/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            We purchased a travel trailer back in September 2023 and have been waiting ever since to receive our plates We keep getting told that the *** was working on it, but that was Not the case I tried to call travel multiple times and nobody would pick up so I had to leave voicemails and it would take days to get a response through email. We are moving and we need to move our trailer however we are unable to receive another temporary tag according to travel camp because they already issued us too, but I believe we should be able to receive a third tag considering this is their fault for lying to me and not doing their jobs, we are very angry and will never be purchasing from travel camp ever again. We are moving and dont have a place to live other than our camper which we cannot move because we do not have our plates because travel camp employees are too lazy and dont know how to do their jobs. We need a temporary plate as soon as possible
            Read More
            Read 35 More Complaints

            Customer Reviews

            37 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Kevin A

            11/21/2023

            If you were driving down a road on a dark, rainy night, and you saw a BRIGHT flashing highway department sign which said, WARNING: BRIDGE WASHED OUT AHEAD: TURN AROUND HERE, would you proceed? Well, that is my warning about dealing with Travel Camp. We paid cash for our new Shasta 18FQ, and it took them 8 weeks to send us the paperwork to apply for our title and registration, after which our temporary tag had already been expired for about 3 weeks. This constituted loss of use during that period, which means we couldnt move it on the road at all. After numerous attempts to contact them via text, email and phone calls to the dealership in *********, **, during this delay period, it made no differerence. We received no response at all. Avoid Travel Camp like the plague. Their true customer service ends when they hand you their pen to sign the purchase paperwork.
            Read 36 More Customer Reviews

            Local BBB

            BBB Serving Northeast Florida & The Southeast Atlantic

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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