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Find a Location

iRocker Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • iRocker Inc.

      7643 Gate Pkwy 104-1499 Jacksonville, FL 32256

    • iRocker Inc.

      11290 Saint Johns Industrial Pkwy N Ste 6 Jacksonville, FL 32246

    Business ProfileforiRocker Inc.

    Sporting Goods Retail
    Multi Location Business

    Additional business information

    Additional Info:
    The company has indicated they are no longer located in Jacksonville Florida. We have been unable to locate where the business has moved to. Please contact your local Attorney General's office to file a complaint.
    See all additional business information

    At-a-glance

    Customer Reviews

    1.35/5stars

    Average of 34 Customer Reviews

    Customer Complaints

    73 complaints closed in last 3 years

    7 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Watersports lifestyle company focused on designing and innovating outdoor recreation products, including inflatable stand up paddle boards and other water sport accessories. 

    Products & Services

    iRocker Stand up Paddle Board Packages, iRocker Paddles, iRocker Pumps, iRocker Bags, IRocker Seats, iRocker Leashes

    Business Details

    This is a multi-location business.

    Find a Location

    iRocker Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • iRocker Inc.

        7643 Gate Pkwy 104-1499 Jacksonville, FL 32256

      • iRocker Inc.

        11290 Saint Johns Industrial Pkwy N Ste 6 Jacksonville, FL 32246

      Location of This Business
      7643 Gate Pkwy 104-1499, Jacksonville, FL 32256
      BBB File Opened:
      10/31/2016
      Years in Business:
      9
      Business Started:
      6/9/2015
      Business Started Locally:
      6/6/2015
      Business Incorporated:
      3/5/2021
      Type of Entity:
      Corporation
      Alternate Business Name
      • https://irockersup.com/
      • iRocker SUP
      • iRockerSUP
      Business Management
      • Agata Hairston, VP of marketing branding & design
      Contact Information

      Principal

      • Agata Hairston, VP of marketing branding & design

      Customer Contact

      • Agata Hairston, VP of marketing branding & design

      Customer Complaints

      73 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/02/2024

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Resolved
      On Friday, April 26th, I purchased a gift card with the intention of utilizing it to purchase a ******** ** *****™ 10'6" Inflatable Paddle Board priced at $499. However, an issue arose during the gift card purchase process that day, rendering me unable to use it. Fortunately, customer service team was able to resolve my gift card issue this Monday(case number:*******. However, upon revisiting the purchase, I discovered that the price of the item had increased to $649. Unfortunately, due to the delays and complications experienced with the gift card purchase process, the amount on the card is now insufficient to cover the increased price of the intended purchase. While I understand that prices can fluctuate, witnessing such a substantial increase in such a short period of time is perplexing. I have always relied on the full value of gift cards when shopping, and encountering this discrepancy is very frustrating. I kindly request your assistance in resolving this issue. Given the circumstances, I am inquiring if it would be possible to redeem my purchase for the original price of $499. Alternatively, I would appreciate any flexibility or accommodations that could be provided to mitigate the impact of this price adjustment on my intended purchase. I sincerely appreciate your attention to this matter and eagerly await your prompt reply. Please feel free to contact me at ********************** to discuss this matter further. Thank you for your understanding and cooperation in this matter.
      Read More

      Customer Reviews

      34 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jason W

      1 star

      05/26/2023

      Horrible company. They claim they have a 3 year warranty from the date of purchase clearly stated in their warranty policies on their website for side seam leaks on the Blackfin models. After 2 conversations with 2 people I told the second person that maybe they should read the policy that is currently on their website. Once the employee was finished reading the warranty policy they had nothing to say other than I sent your information to my supervisor (who never contacted me). Several emails and phone calls the company will not stand behind their own policies.

      Local BBB

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