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          K & O Auto Wholesale Inc. has 1 locations, listed below.

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            Business ProfileK & O Auto Wholesale Inc.

            Used Car Dealers

            Current Alerts For This Business

            Alert:
            Please file with the; The Consumer Services Division Hotline is 1-800-HELPFLA (1-800-435-7352) https://www.flhsmv.gov/ and  https://www.fdacs.gov/  you may also file a complaint with the Florida Department of Agriculture and Consumer Services https://www.fdacs.gov/  also the Attorney General https://myfloridalegal.com/

            Additional business information

            Additional Info:
            The BBB has received 5 complaints since 06/2019 - 07/23/2021 the business has responded to 1 complaint that remains unresolved. Consumers are alleging that the business is selling premium cars under false pretext. The consumers allege the cars are breaking down within days of purchase and the repair man dos not complete the repairs. The company will not provide a refund or title to consumer. 
            See all additional business information

            Contact Information

            Jacksonville, FL 32256

            Visit Website
            (904) 333-4915

            Customer Reviews

            1/5

            Average of 12 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            14 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            Jacksonville, FL 32256
            BBB File Opened:
            7/13/2018
            Years in Business:
            15
            Business Started:
            5/18/2009
            Business Incorporated:
            5/18/2009
            Type of Entity:
            Corporation
            Contact Information

            Principal

            • Mr. Oerti Stermilli, Owner

            Customer Contact

            • Mr. Oerti Stermilli, Owner
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a used car

            Customer Complaints

            14 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/15/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Bought a vehicle from this dealership after being assured by the salesperson that the Van had been thoroughly inspected by their mechanic. I could list at least 9 issues with the Van that I had to fix immediately. 1) Check engine was on caused by a bad thermostat, replaced immediately. 2) Tires were horrible after salesperson told me they looked new. 3) Replaced headlight immediately due to full of moisture 4) TPMS light on, had to replace immediately. 5) Cruise control switch replaced immediately, did not work at all. 6) Replaced wiper switch immediately. did not work properly. 7) Had to replace both keys immediately, did not work properly. 8) Brakes and rotors replaced immediately, in horrible shape 9) Van would not start after 1 month had to replace relay bypass. I am sure I am missing something because this Van has been a nightmare.
            Read More
            Read 13 More Complaints

            Customer Reviews

            12 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Tamara C

            06/21/2024

            DO NOT BUY A CAR HERE!! Everything seems fine at first, and sure, ****** acts like a friendly person while you sign the paperwork. But him, along with every other person here, is a fraud, scam artist, and the absolute lowest of the low. They don't care if you're a young family with a baby on the way and you traded your only working vehicle for one of their lemons. They will lie, steal, play completely stupid, refuse to help or connect you to "management", insult you, hang up on you, and conveniently go on vacation for 2 weeks on THE day they told you to come in for a temporary car (since the truck they sold you actually needed an entirely new engine). They will try to **** every ***** out of you while simultaneously jerking you around and wasting all of your precious time, for what seems like pure amusement considering they were never GOING to help you in the first place. Disgusting humans. By writing this review I just hope I can save someone from blowing their money by giving it to this pathetic excuse of a business during these difficult times. And if they reply to this trying to deny it, I have receipts of it all.

            K & O Auto Wholesale Inc. Response

            06/22/2024

            You have to understand that you choose to purchase a 2005 old car that requires maintenance ..you test drove the car ..you liked it. You agreed on purchasing..no one forced you to buy the car. It is your obligation to maintain the car after purchasing..just like you have yo take care of yourself buy eating and drinking water daily to maintain a good health
            Read 11 More Customer Reviews

            Local BBB

            BBB Serving Northeast Florida & The Southeast Atlantic

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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