Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

US-Yellow Pages has 14 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • US-Yellow Pages

      PO Box 40506 Jacksonville, FL 32203-0506

    • US-Yellow Pages

      6440 Southpoint Pkwy Ste 150 Jacksonville, FL 32216-8051

    • US-Yellow Pages

      PO Box 41308 Correspondence Jacksonville, FL 32203-1308

    • US-Yellow Pages

      PO Box 3110 Jersey City, NJ 07303-3110

    • US-Yellow Pages

      PO Box 90490 Washington, DC 20090-0490

    Customer ReviewsforUS-Yellow Pages

    Yellow Pages Advertising
    HeadquartersMulti Location Business
    View Business profile
    View Business profile

    Star rating
    10 word minimum.

    You can use up to 2000 characters

    Provide Your Information to Leave a Review

    Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

    All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

    This is automatically determined using your first name and first initial of your last name.
    How would you like to confirm your review?
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Verify your phone number

    Enter the 6 digit code sent to the phone number ending in undefined

    If you have not received a code within 2 minutes, you can re-send it.

    22 Customer Reviews

    Sort By
    • Date
    • Highest Rating
    • Lowest Rating
    • Review from Brooke M

      1 star

      02/22/2024

      I received a us-yellow pages envelope at my new business last April. It said check this box to make sure everything is correct. It made no mention of any services or pricing that I would need to pay. My business name was correct, so I checked a box and mailed it back. I have continually received invoices I owe them. I have called many times and have left messages, and nobody ever called back. Now I see I'm not the only one that has been scammed. This is a BIG SCAM and I hope this gets taken care of.
    • Review from Kristina W

      1 star

      11/19/2023

      I have been receiving invoices for a service I did not sign up for. I've since sent 2 "invoices" back to them saying I never ordered this advertising. Of course, they send them anyway saying I'm overdue and that it will auto renew in December of this year. I've tried calling and there's always a voicemail saying they're unavailable to answer the phone ranging in excuses from being short-staffed to everyone's attending a meeting. I'm a sole proprietor business barely making it as it is, why would I order such advertising?? I have nothing in writing except that they keep invoicing me with no attempt to return my email or correspondence. Stay far far away from this business.
    • Review from Elizabeth W

      1 star

      10/25/2023

      I also got scammed- billed me over $500 for what was supposed to be a "trial period! NO stars! (excpet you have to give them 1 star or you can't submit your comment)
    • Review from Rotanza P

      1 star

      09/26/2023

      Total SCAM! Misleading and Entrapment for just Inquiring! We were inquiring about the services, and never received the information, steps and cost. Now, we have received a Account activity for $548.00. Similar scam like Yelp! Doesn't deserve even a Star
    • Review from Maggie R

      1 star

      08/10/2023

      Total scam company. Keeps sending me bills for services never rendered.
    • Review from Stacy F

      1 star

      07/05/2023

      I never signed up for my new business being listed in the Yellow Pages but I keep receiving a bill which is now up to $777.
    • Review from Dyan W

      1 star

      02/13/2023

      Worst customer service EVER!! did not get the service we were promised and now they want to raise the rate on an EXISTING contract! People in customer service don't seem to care at all about making the customers happy, very very rude!! If we changed the terms on our contracts and treated our customers not only like they don't matter but are annoying, we would not be in business long. DO NOT USE THRYV!!!
    • Review from Bob S

      1 star

      01/06/2023

      Total scam relying on businesses to just pay instead of checking if the bill is legitimate. I have never asked to use their service yet bills keep coming monthly. The same applies to others in my office. If they were a legitimate business with a legitimate bill they would include proof that I signed up with them. Also, if I truly owed them for so long I would have heard from a debt collector by now. Stop trying to contact them. Youre just playing into their hands.
    • Review from George C

      1 star

      12/18/2022

      Scam pay to list business or they delete click bait DO NOT USE
    • Review from Ryan C

      1 star

      10/07/2022

      Totally sucks! Tried to get a business going back around 2012. I got my business going on YP.com. I didn't get any hits from them. Declared bankruptcy in 2015 and that's when they got off my ****. Now it's seven years later and they are going after me again. Changing the date on the bill and misleading me on what they are doing. They really push your buttons to get you to agree to shut them up. Supposedly I was in agreement like seven months ago but never have seen a bill in email or snail mail. Like to see the document or at least see it on an account online before I pay with the money I don't have because I haven't had an income for 3 years. Lost my job before the pandemic so didn't get the extended unemployment. That voice agreement could be from some other agreement to them or some other company. Give me a document hard copy is preferred

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.