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          Business Profile

          General Contractor

          T&H Site Prep, LLC

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in General Contractor.

          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

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          Complaint Status
          Complaint Type

          • Initial Complaint

            08/08/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            On 2/5/24 I gave ******* ******** a check for $7500.00 for fencing to be done at the property located at **** ** ** *** ** ********* *******. 2 x 4 no climb fencing was to be done across the center of the property (this is the only fence that has been done), along the north and south sides of the front of the property and electric fencing on the middle 4 acres complete with gates. We were on the property last week (end of July 2024). Only the center fence has been done. We found a gate, fence posts and rolls of fencing buried in the tall grass behind the barn. He will not answer or return any of my phone calls or text messages. I need this either completed or monies refunded to me immediately.

            Business response

            08/12/2024

            We spoke with property owner and have come to an agreement.  Agreed upon work will resume this week. 

            Customer response

            08/13/2024

            [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

            Better Business Bureau:

            I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.  ******* ******** texted me on 8/12/24 to let me know that he will be out to finish the job this weekend.  I want to thank the BBB for their help in getting this problem resolved.

            Regards,

            ****** ******

             

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          B+

          This business is not BBB Accredited

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          Reasons for BBB Rating

          Contact Information

          420 SW 3rd Ave

          Lake Butler, FL 32054

          Visit Website
          (904) 402-2700

          Customer Complaints Summary

          1 total complaints in the last 3 years.

          1 complaints closed in the last 12 months.

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