Business ProfileforRountree-Moore Nissan

Complaints have been filed against Rountree-Moore Nissan concerning: *Loan total $16,000 over what was agreed *Loan duration 24-months longer than agreed *Warranty of wrong duration *Fraudulent Advertising Practices: Bait and Switch *Deceptive Loan Practices *Deceptive Business Practices concerning three employees at Roun-Tree Moore Nissan. Sales Manager, Finance Manager, Sales Lead. New buyer was told did not qualify for online advertising prices due to being 1st time buyer. Was told did not qualify for online advertised NMAC interest rate due to being 1st time buyer. Was led to believe the numbers on the paperwork were different during signing due to verbal communications by loan underwriter. When it was brought to attention of Management, response was "It doesn't sound like something we should be doing [...] but, it doesn't matter what was spoken during signing, we have your signature, so you have to pay whatever the paperwork says. The paperwork says the vehicle is yours. Legally you own it. Drive it off the lot." The wrecked 2022 Sentra ended up costing more than a new 2024 version of the same model after the paperwork errors. 2 representatives from the Nissan Consumer Affairs Division apologized profusely for their actions by the franchisee staff and the poor experience. Was told not to drive the car off the lot by Nissan Consumer Affairs. Rountree-Moore is still trying to push the loan through while the car is still in their lot. Response being awaited by State Attorney General. Investigations by the Consumer Protection Bureau of the FTC pending. Anyone who buys a car at Rountree-Moore Nissan should have a hidden camera attached and be prepared to report staff to local police for criminal prosecution.