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Business Profile

Credit Union

Midflorida Credit Union

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Credit Union.

Reviews

This profile includes reviews for Midflorida Credit Union's headquarters and its corporate-owned locations. To view all corporate locations, see

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Midflorida Credit Union has 17 locations, listed below.

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    Customer Review Ratings

    1.12

    Average of 25 Customer Reviews

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    Review Details

    • Kaela H

      Date: 02/06/2025

      This is the worst most incompetent bank you could ever do business with. They have zero regard and respect for their members. There is no safety what so ever on your account/s and they will not help you at all if you are a victim of fraud in any way.

    • Cathy L

      Date: 01/27/2025

      MIDFLORIDA charges us $30 for every overdrafted transaction and $5 for a returned mail fee even if you have the paperless option selected. I thought a credit union was going to be better than a bank. Turns out they're all crooks who just take your hard-earned money. Very dissapointed in midflorida credit union i would never recommend them to anyone. Do better for your clients

    • Jack O

      Date: 12/29/2024

      I typically never have any problem with this bank but now I filed a dispute on my card because ******* stole $70 out of my account that was not authorized and I filed a dispute to get it off. My debit card and mid Florida is refusing to give me my money back too, so theyre assisting ******* And stealing $70 from me for no reason Im seriously debating whether to get a lawyer and suing mid Florida and ******* for this Since this thing seems to be on company side, not your side

    • Scott S

      Date: 11/12/2024

      This is the worst bank/credit union ever. Their AI is terrible and a complete waste of time. Their associates are not helpful and close to useless. Extremely poor customer service!!!! All the way up to their supervisors!

    • Joey B

      Date: 03/29/2024

      Joey B

      Date: 03/29/2024

      Mid Florida credit Union location ****** branch in ************** Florida stay away at all costs from this location! Bank manager is absolutely rude to the point of unbelievably rude. I came in to cash a bank draft Drawn off of this location for an automobile purchase I follow the requirements that were required when I came in to draft into who was very nice unfortunately, she was unsure how to handle the transaction. She called the bank manager bank manager looked at and kind of squinted and rolled her eyes and discussed, and then called me into the office and proceeded to tell me how to handle the transaction which was not all the way its been written on the bank draft I explained I followed the rules, but the whole interaction was A disaster and I would never do business with this bank again and thats after 15 years of doing business with them when I asked the manager how to get a hold of her superior she wouldnt answer me unbelievable

      Midflorida Credit Union

      Date: 04/09/2024

      MIDFLORIDA would like to apologize for any frustration stemming from this interaction. We apologize for any inconvenience.

    • Brandon M

      Date: 03/27/2024

      I fell on hard times. Barely able to make my normal payments much less the payment on my truck. As I tried to see what could be done I was treated rudely every step of the way by the collections department. It must be nice to never have hard times happen but at least learn to treat people with respect when it does happen. Im in tears learning that my truck has to go away and you guys made it worse. Thanks for that.

    • Lisa S

      Date: 03/12/2024

      Lisa S

      Date: 03/12/2024

      THIS IS A HORRIBLE BANK!!! I make my car payments two weeks ahead and they sent me a notice saying I am late on my payment and charged me a late fee. This can damage my perfect credit rating on payments. I am furious!!! I did not want to use this bank for a car loan but my dealership made me. I should have a choice of where I get a loan from.

      Midflorida Credit Union

      Date: 03/13/2024

      Thank you for bringing this to our attention. Your frustration is understandable, and we deeply regret any inconvenience this may have caused. After thorough review, we're pleased to inform you that although you already paid the late fee, we refunded the amount charged and posted it to your loan account. We also confirmed there is no impact on your credit rating since the loan payment was not thirty days past due. We genuinely appreciate your commitment to making timely payments and your continued membership with us. Thank you for your understanding and patience.

    • David N

      Date: 03/02/2024

      David N

      Date: 03/02/2024

      I am a Midflorida member and to my shock, I was denied service at a local branch. I was only making a deposit, not even withdrawing any money!The teller seemed helpful at first but he appeared to be called over by a manager, after which he said he could not help me and there was nothing he could do. I told him I have made similar deposits at this branch in the past with no problem, but he said he couldn't do anything.The branch manager came over and she wouldn't even look at me or address me.Terrible bank. Worst banking experience of my life,

      Midflorida Credit Union

      Date: 03/11/2024

      We would like to apologize for your experience while attempting to conduct a transaction at our ********* branch. At MIDFLORIDA, we strive to provide excellent service, and we fell short on our interaction with you. The branch manager of the ********* location has made several attempts to reach you by phone but has been unsuccessful. Please reach out to the branch, and they will happily provide any assistance or clarifications needed. We appreciate you taking the time to leave a review, as your feedback is very helpful in improving our internal processes.

    • Sarah C

      Date: 02/19/2024

      Midflorida credit union is a terrible place to work at. They treat their employees like dirt and they have their favorites. They put impossible work load work on you just to fire or write you up if you don't fulfill the duties. They let the employees that they like do anything meanwhile the other employees get special privileges. DO NOT WORK THERE. THE PAY IS GOOD BUT IF THEY DONT LIKE YOU AND YOU GET PAID GOOD THEY WILL FIND A WAY TO GET YOU OUT. HR is pointless because they are on the managers side not about what's right. Horrible company to work for. Need better management

    • John P

      Date: 02/16/2024

      ***Customers Beware*** If I could give them a Zero I would! I have been hit with a negative credit due to their system issues and they (managerApril in Collections) would not accept fault for the company or try to correct it. Instead, she said "You're calling on Friday at almost 5pm" and hung ** with me. People in these positions and this type of service provider should be more sensative to people's credit as it is very important to maintain a good score. I will move forward with writing to the BBB as well because a system error should not be my fault and should be fixed. I should not be hung up on (even on a Friday at almost 5pm). ***** is a horrible manager/person who needs corrective actions or shown the door.

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