Magazine Sales
Top Magazines, LLCThis business is NOT BBB Accredited.
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Complaints
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Complaint Details
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Initial Complaint
08/29/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
This business charged my card for 3 Months. I did not sign up for this and I would like my money back Complaint taken in dictation of BBB rep **********Business response
08/30/2024
Dear ***************************,
As per your request, your account has been canceled under the cancellation number #****** as of 08/05/2024 and the amount that was charged to you has been refunded. There will be no further charges to your account.
As for the refund, we will refund all charges made. Refund will be sent it via check to address: **********************************************. You can expect to receive the refund within 7 to 10 working days this.
These charges were not fraudulent charges, according to our records, the service has been provided as requested on 04/10/2024. We regret your bad experience with us. We appreciate your feedback on this matter, as this is not the way we do business.
Please feel free to contact us at ************ if you have any questions.
Sincerely,
Customer Support Team
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Contact Information
5337 N Socrum Loop Rd PMB 167
Lakeland, FL 33809-4256
Business hours
Today,9:00 AM - 5:00 PM
| MMonday | 9:00 AM - 9:00 PM |
|---|---|
| TTuesday | 9:00 AM - 9:00 PM |
| WWednesday | 9:00 AM - 9:00 PM |
| ThThursday | 9:00 AM - 9:00 PM |
| FFriday | 9:00 AM - 9:00 PM |
| SaSaturday | 9:00 AM - 5:00 PM |
| SuSunday | 9:00 AM - 5:00 PM |
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.