Business ProfileforOK Carz, LLC

I bought a 2016 ***** traverse from ok carz in December 2023 in April 2024 the motor seized up I had it towed to pep boys after two weeks they replaced the motor when I picked it up they told me I needed a new battery which I hadn't had any problems a hour and half after I picked up the car the ** quit I called pep boys they told me to bring it back i did the told me it's a bad line and there not responsible for it i contacted the warranty **** and they denied it said it wasn't covered by my warranty three weeks later it broke down again I had it towed to pep boys again after a week and a half they tell me it's the starter which is not covered i paid them **************************************************************** it's something in the motor is bad and needs to go to the ***** dealership and be checked i took it to regal ***** after 2 weeks they say motor is bad and needs to be replaced the following Monday someone called me from the warranty company told me they were having my car towed to either pep boys or ok carzs and getting my 500 dollars back for the starter after calling for a few days the warranty company tells me my car is at ok carz and out of there hands I've been calling for over a week no one i talk to knows about my car and keep transferring my call to service **** voice mail which I've left several messages no call backs can someone please tell me whats going on its been 6 weeks since i took it in

Thank you for bringing this to our attention: We appreciate the opportunity to address any concerns: I am sorry to hear that you are having issues with your car. I will have the warranty department contact you today.