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          Find a Location

          Sentry Management, Inc. has 43 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileSentry Management, Inc.

            Property Management
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            2180 W State Road 434 Ste 5000

            Longwood, FL 32779-5042

            Get Directions
            Visit Website
            (407) 788-6700

            Business hours

            8:30 AM - 5:00 PM
            Business Hours
            8:30 AM - 5:00 PM
            8:30 AM - 5:00 PM
            8:30 AM - 5:00 PM
            8:30 AM - 5:00 PM
            8:30 AM - 5:00 PM

            Want a quote from this business?

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            Customer Reviews

            2.89/5

            Average of 132 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            147 complaints closed in last 3 years

            66 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 6/30/2012

            Years in Business: 48

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Business Details

            This is a multi-location business.

            Find a Location

            Sentry Management, Inc. has 43 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              2180 W State Road 434 Ste 5000, Longwood, FL 32779-5042
              BBB File Opened:
              10/1/2004
              Years in Business:
              48
              Business Started:
              10/7/1975
              Business Started Locally:
              10/7/1975
              Business Incorporated:
              10/7/1975
              Accredited Since:
              6/30/2012
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Hours of Operation

              Primary

              M:
              8:30 AM - 5:00 PM
              T:
              8:30 AM - 5:00 PM
              W:
              8:30 AM - 5:00 PM
              Th:
              8:30 AM - 5:00 PM
              F:
              8:30 AM - 5:00 PM
              Business Management
              • Bradley Pomp, President
              • Ashley Grahek, VP, Human Resources
              • Mary Deibler, Customer Experience Manager
              • Denise Tumulty, VP, Corporate Marketing
              Contact Information

              Principal

              • Bradley Pomp, President

              Customer Contact

              • Bradley Pomp, President
              • Ashley Grahek, VP, Human Resources
              • Mary Deibler, Customer Experience Manager
              • Denise Tumulty, VP, Corporate Marketing
              Additional Contact Information

              Fax Numbers

              • (407) 788-7488
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Property management

              Customer Complaints

              147 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/08/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              The interface Sentry management is using for payments is disjointed. There is a different account for and different set up needed for paying HOA fees vs other assessment dues. Although its all for the same address, no clarification of this is given to avoid their late fees. Now as a new home owner, I set up auto pay for HOA only to find out that other fees are due for the same address. However, those payments need to be made under a different account. Why?
              Read More
              Read 146 More Complaints

              Customer Reviews

              132 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Mirela S

              07/30/2024

              This company is extremely poor quality. They charge a lot, hire expensive contractors that have poor work ethics, do work underneath industry standards and jeopardize safety. Trees are not trimmed, roofs are leaky and the roofers hired charge to do work as badly as the one before, who was fired. The manager socializes with board members and neglects his duties. The yard debris is blown on our porches, the grass is destroyed by heavy machinery, the pond is filthy, but they charge each owner $600/ month. When we call, they behave as if they pay us, and make us a favor to pick up; completely shameless and rude. They have double standards against owners who speak their minds; absolute discrimination. Our board is old people who are either benefiting themselves or just unable to comprehend the rip off. Some are really cozy with the manager who visits their property, outside of regular meeting times. Find a good manager and save money. STAY AWAY.
              Read 131 More Customer Reviews

              Local BBB

              BBB Serving Central Florida

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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