129 Customer Reviews
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Review from Jan H
1 star07/16/2024
They don't seem to know or follow Florida Statutes.They continually overcharge us.Stay awayReview from Naji K
5 stars06/26/2024
Known ** *** from Sentry Management for more than a decade at multiple communities. Great experience, extremely knowledgeable, alway available and great at communicating. Would definitely recommend her.
Sentry Management, Inc. Response
07/11/2024
We appreciate your kind words and could not agree more about our Sentry team. Thank you for taking the time to share your feedback and 5-star rating!Review from Patti S
5 stars06/24/2024
Sentry management has been and continues to be a top notch management company for our community. Our property manager consistently works hard to take care of any needs we have a goes above and beyond to be a good ******* of our finances. The guidance we receive through Sentry to maintain and improve our community is excellent!Sentry Management, Inc. Response
07/02/2024
Thank you so much for taking the time to leave this stellar review and 5-star rating. We really appreciating knowing our teams are doing all they can to nurture communities we are all proud to call home!Review from Barry S
4 stars06/24/2024
I think weve developed a good relationship with Sentry management over the few years weve been together. The only problem that I see is there seems to be a disconnect between departments when we need to reconcile some problems and reconcile financials.Sentry Management, Inc. Response
07/02/2024
Thank you so much for taking the time to leave your valued feedback and 4-star rating. We really appreciating knowing where we can improve and look forward to earning that 4th star! If you would like to discuss your experiences further, please email ******************************************** with your name, contact information and association name. A Customer Experience team member will be happy to reach out to you.Review from Matt E
5 stars06/22/2024
Our Sentry on-site community association manager, office manager, and maintenance team are all an absolute pleasure to work with. Their communication, professionalism, attention to detail and customer service is all top notch quality, as evidenced by their hard work and positive reputation in our condo community. They are the well-oiled engine that keeps our community running smoothly, which in turn makes the boards job that much more meaningful and impactful. Sentry leadership is always available and approachable for guidance and industry expertise.Sentry Management, Inc. Response
07/02/2024
We appreciate your kind words and could not agree more about our Sentry team. Thank you for taking the time to share your feedback and 5-star rating!Review from Cindy R
5 stars06/21/2024
Sentry Management took over our ************************ a little more than year ago. Personally I have found them to be receptive and quick to call or email for more information and to address any problem I have had. Then I was elected to the board of directors for our association and found them to be even more helpful as well as kind and compassionate and as transparent as I could wish them to be. All financials and transactions are shared and explained. The company has also given good information about who and when to approach things like landscaping and general condition and property; even fixing outside issues before the homeowner is even aware there was a potential problem. *************************** is the yardstick by whom all representatives of organization should be measured.Sentry Management, Inc. Response
06/28/2024
Thank you so much for taking the time to leave this stellar review and 5-star rating. We really appreciating knowing our teams are doing all they can to nurture communities we are all proud to call home!Review from Craig B
5 stars06/21/2024
Weve had a wonderful experience dealing with Sentry Management. Our property manager ****** is very polite and professional. *****, ******, and ****** work well with the association board to help keep the community welcoming and on track!Sentry Management, Inc. Response
06/28/2024
Excellent customer service is our expectation. It is wonderful to hear that a customer is pleased with the level of professionalism our teams provide. Please let us know if there is anything we can do to improve our service to your community. Thank you for the 5-star rating.Review from William C
5 stars06/17/2024
Sentry Management has been a guiding force in our community for many years, and hopefully for many more to come. The provide guidance when dealing with ever changing rules and regulations and always operate in the best interest of the community. *************************** is an exceptional Community Manager and has a stellar team at her side.Sentry Management, Inc. Response
06/26/2024
Thank you so much for taking the time to leave this stellar review and 5-star rating. We really appreciating knowing our teams are doing all they can to nurture communities we are all proud to call home!Review from Pamela W
5 stars06/14/2024
My review is to acknowledge the professionalism, helpfulness, kindness and overall superb job done by ** ************************* in her management capacity at ******************, *********************, ****************** had the pleasure of dealing with ***** on several issues regarding my Grandaughters condo, and in every single situation ***** is ready to help or to direct me to a solution! Knowing the hundreds of **************** in this massive complex, its heartwarming that ***** knows us each individually and her **************** give each of us confidence in our HOA having our best interests at heart Thank you!!********************* #*****Sentry Management, Inc. Response
06/26/2024
Excellent customer service is our expectation. It is wonderful to hear that a customer is pleased with the level of professionalism our teams provide. Please let us know if there is anything we can do to improve our service to your community. Thank you for the 5-star rating.Review from Igor m
5 stars06/13/2024
Great customer service, we had several issues in our community, they come out and fixed it immediately, They did excellent job !!!!!Sentry Management, Inc. Response
06/26/2024
Thank you so much for taking the time to leave this stellar review and 5-star rating. We really appreciating knowing our teams are doing all they can to nurture communities we are all proud to call home!
Customer Review Rating
2.88/5stars
Average of 129 Customer Reviews
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