Business ProfileforBrightscapes

Dear BBB, we hired Brightscapes to tune our existing low voltage landscape lights on Nov8th, 2022. We paid *** from Brightscapes $304 to put bulbs and fix couple of ground stakes for our low voltage landscape lights. From those $304 the $100 was for 5 bulbs and a ground stake that he told us he will come back the next day on Nov 9th to install remaining 5 bulbs and fix the ground stake with the new one because he did not have the remaining bulbs and additional ground stake with him at the time. Days passed and we did not hear from him and *** was no show hence those 5 lights we paid him to put bulbs in just sat there waiting for him to come back and install the bulbs that we paid him on Nov 8th. We tried few times to reach out to him via phone call and text to get an updated status but he would not return our call or text. After days he finally send text back making excuses that he is busy. In short gave us run around. We asked ***/Brightscapes to refund us the $100 from the unfinished work that he never completed but he is unwilling to do so. Basically, this guy defrauded us and took our money for the work he told us he will come back and complete the next day but obviously was a no show. Please help us get our money back for unfinished work from ***/Brightscapes. We are asking $100 back for 5 bulbs & a Ground Stake that we paid him on Nov 8th and they were never installed/fixed as agreed upon. Thanks