Reviews

This profile includes reviews for Morgan Exteriors, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Morgan Exteriors, Inc. has 11 locations, listed below.

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  Morgan Exteriors, Inc.

  15915 N Florida Ave Lutz, FL 33549-8105

  
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  Morgan Exteriors, Inc.

  6151 Lake Worth Rd Greenacres, FL 33463-3074

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  Morgan Exteriors, Inc.

  6151 Lake Worth Rd Greenacres, FL 33463-3074

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  Morgan Exteriors

  5220 Shad Rd #206 Jacksonville, FL 32257

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  Morgan Exteriors, Inc.

  6151 Lake Worth Rd Greenacres, FL 33463-3074

Review Details

• Review fromK. G.

  Date: 04/01/2025

  1 star

  K. G.

  Date: 04/01/2025

  Do not ever use this company. We have waited months to get the job completed. They got paid so we are not a priority. Today they called to cancel again because one guy was sick yet the other guy could go to other jobs. I told them that they needed to cancel those jobs and come to my house. I said they probably hadnt paid them yet so they needed to go there first. After being put on hold she came back to say the installer would come this afternoon. I will see if that happens. Also I have been talking to the finance company and told them they need to find some other company to do business with since they are so unreliable.
  

  Morgan Exteriors, Inc.

  Date: 04/02/2025

  We sincerely apologize for the delays you have experienced and understand your frustration. Our team has been to your home multiple times after the installation to address and resolve any concerns, as we are committed to ensuring your satisfaction. Unfortunately, we have had to wait for reordered product, which has contributed to the extended timeline.
  It is never our intention for a project to take this long, and we regret any inconvenience this has caused. We value our customers and take every project seriously, regardless of payment status. We appreciate your patience and will continue working to complete your project as quickly as possible.
  Please feel free to reach out directly if you have any further concernswe are here to help.

  K. G.

  Date: 04/03/2025

  So the service guy came. He had a part that was wrong, no trim for the three windows, no siding, and no replacement window for the one that was damaged. What a waste of time for everyone. Maybe the next time they will send two people with all the items needed to finish the job. A refund for this work would be a great solution and they could just leave us be.

• Review fromHolly D

  Date: 02/27/2025

  1 star
  I would not waste your time with Morgan Exteriors. The sales person spent three hours at our house giving us a quote for replacement windows. We were VERY clear as to what type of windows we wanted (white, single hung, impact). After the sales pitch the sales person wrong up a very lengthy quote that consisted of four different type of windows. He started with the manufactures pricing down to the "bottom line prices" which was about 50% off. No where on the quote was the brand and model of the windows we wanted. Two days later I received a call from the "Proposal Review Specialist" to go over the quote. Come to find out they had not quoted us on the window we requested. They had quoted us on double hung. I asked for an updated quote, frustrated because the sales person spent 3 hours doing the quote for wrong windows. I was questioned why we did not want double hung, told it was a better window for same price, and we would be happy with them. After being clear was did not want double hung I was told maybe they were not the company for us and we would be removed from their call list. We would not have used them anyway as they did not listen to what the customer wanted and were attempting to sell us a whole different window, not providing an accurate quote, so we would not notice?

• Review fromChristy S

  Date: 01/18/2025

  5 stars
  excellent customer service! ******* *. knows her windows! can't wait for our new windows!

• Review fromThomas J

  Date: 11/18/2024

  5 stars
  Morgan Exteriors, Inc., Stand by Their Product/Work - Soffit Repair In May 2020 we contracted with Morgan Exteriors to have our front windows to our home removed & a hurricane-rated picture window installed. This project also involved removing the electronic shutters that covered the original windows. During Hurricane Milton when the back side of the hurricane came through the rattling was much harder, louder, & frequent; I looked out our picture window & saw a piece of soffit lying in the rock bed below the window. After the storm when we came out the soffit pieces that were replaced after removing the electronic shutter system in May of 2020 were in the yard. We contacted Mrs. Catalina Morgan via email with the data & requested to know if this is something they could repair. Mrs. Morgan advised that they would send a team out as soon as they could. On 11/6 Bobby Schindler & Aaron Schindler came to do the repair. Bobby asked me to come out & showed me what they were going to do & why, the emphasis was securing the soffit. He educated me on how soffit connections get weak over time due to many factors which end up in metal fatigue. Then they did their magic. Their professionalism, friendliness, & willingness to educate me was very refreshing & appreciated. When their work was completed & they left the work area was clean. If you need soffit work, I strongly recommend Morgan Exteriors, you will be totally satisfied. One other significant input, Morgan Exteriors, Inc. stands by their products & their work, this was the reputation they had before we contracted with them for our new picture window & is the reason we contracted with them to replace our front windows with their hurricane-rated picture window. Signed: Thomas T. Jones, Jr., MSgt, USAF, (Ret) Owner/Jones & Jones Consulting 1925 East View Drive, Sun City Center, FL 33573

• Review fromJohn K

  Date: 11/06/2024

  1 star
  Horrible company to deal with. Still have t completed the job. It will take them three visits which should have been completed in one day by any other window company Still don’t have a lock on one of our patio doors and no visit scheduled for it Installers were supposed to install windows on a Saturday but they only installed the patio doors and mentioned they were happy to be done early as they “forgot” to pick up the windows. They also had to go back to Whse a few times on monday (2nd install date) as they forgot parts to complete and still waiting for lock Now they want payment for an incomplete job Was going to use them for more projects but after seeing what they did and didn’t do, we will go elsewhere Also posting more complaints on other sites I should have reviewed them more before signing the contract.
  
  
  

• Review fromS. F.

  Date: 10/02/2024

  1 star

  S. F.

  Date: 10/02/2024

  We were lied too. We were told we would get professional workers. We did not get professional workers. They did more damage then the hurricane. They Cut electrical wires. stink pipe., cut support wall boards. I have pictures. There 100% warranty only protects them. So if you deiced to go with this company read it carefully. There is so much more that went wrong . Just want to ****** you be careful.
  

  Morgan Exteriors, Inc.

  Date: 10/31/2024

  We appreciate your feedback and are sorry to hear that you feel this way. Like many home remodeling projects, we encountered some unexpected challenges; however, we accommodated your specific requests, including the removal and reinstallation of all windows with your new T-111 sidingan additional step that was not necessary but done at your request and at no additional labor cost.
  We addressed each of your concerns and completed all items, including repairing trim and repainting your home to meet our quality standards. Our team has records of consistent communication and efforts to fulfill your requests, even amid evolving needs.
  Our goal is always to deliver a high standard of workmanship and customer satisfaction, and we are disappointed that your experience was not up to your expectations. We appreciate the opportunity to clarify this for future customers and wish you the best moving forward.

  S. F.

  Date: 11/25/2024

  First Morgan Exteriors Lied, We paid $ 2310 extra for the job. We told the estimator that came out how the house was built. The layers of paneling that had to be taken off and put on.They took off T111 and put on harder board Cement board. Which was told to put on in the agreement. It was necessary to put on sub base and then cement board . And as far As the painting they put on two different white paint on one was semi gloss the other was flat. They did correct the paint at or request. Your high quality standards needs a lot to be Desired. They did more damage than the hurricane. Knocked tile off the bathroom wall put the window in wrong. Put the front windows in wrong three times. Now we have nails showing thru the inside of the house. Your warranty is for your company not for your customer. It states to get you have to get your workers to come back and do the work. Do you really think that we would let your workers come back that do not know how to do the work. We did not know that we had to baby set your workers. They did more damage then I said but you get the jest of it. We should get all our money back plus. You have given Mr. Kurt M. who built his company a bad name. The original estimate was $30,250.

• Review fromKathleen S

  Date: 08/06/2024

  1 star
  We had Morgan Exterior replace our siding with Hardie Board. The removal of the old siding went good with the exception of the crew breaking one of our current windows. We have been trying for 4 months to get the window replaced. After multiple calls and emails, it has never been resolved and we have cardboard covering the window. Needless to say at the time the siding was completed, we were told to sign the finance documents for them to get their monies and they would take care of the window. NEVER happened. I would not recommend this company due to poor follow-up. Original Siding jobs looks great and we get compliments but the "service department" is not reliable. I have dealt several times with *******.

• Review fromPansy D

  Date: 07/29/2024

  5 stars
  The crew of ***** and helper came to my mothers house and installed 5 new windows. They kept their work area clean. They were very courteous and answered all her questions. They were quick and efficient. She is very pleased with their work. We would definitely recommend these two gentlemen for more work.

• Review fromBryce D

  Date: 07/25/2024

  1 star
  AVOID MORGAN EXTERIORS!!!!I had my kitchen done by them about a year and a half ago. It started with quoting which was a great experience at a great price. Once agreed upon, I have their sales manager come to my house and tell me the quotes were completely wrong and its the sales guy's fault. They would not honor the pricing but with a couple changes to the design we agreed to move forward.During the install they did not account for my dishwasher having a handle so one drawer would hit it and could not open all the way (they reimbursed me for a handleless dishwasher). One of the cabinets had a huge scratch on it and took a while to get fixed.Fast forward to a year after install. The hinges are all bad and need to be fixed and the toe moldings are coming off. I called frequently for months to get this fixed and they assured they me they would make it right. Every time I called they kept saying they'd get to it but they are understaffed. I was patient but now it has been 6 months and crickets! I cannot get a hold of them and I would warn everyone remotely considering them to not use them. Cheap cabinets that will not last more than a couple years and terrible customer service after they get paid.

• Review fromCurtis W

  Date: 06/20/2024

  5 stars
  I had Morgan install my impact windows and doors. They did a fantastic job and I would highly recommend them to anyone.