Business ProfileforXulon Press

I paid ******** between January 13th 2023 and February 27th 2024 They promised that thousands of people would see my book and coverage over multiple platforms. And (after waiting over a year) it is now July of 2024 and I did not get even 1 single sale. It has been over 1 year and The only sales I received was from my elderly father who bought 4 books for himself. And that was from my own advertising(obviously). So I did a better job of advertising than they did. With not even 1 single sale, I am requesting a refund from them and have waited over a week for a reply. I have had to email them multiple times. I have called and left messages. Getting in touch with them has been difficult and frustrating with no response until last night when I spammed their email over and over and over again, after writing a ridiculous amount of emails, all of a sudden they decide to get back with me. This company stole the money from me and might possibly be criminal, I am not sure if they are actually a legitimate business or not because of how ridiculous and un professional they have acted.