4 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Bill H
1 star06/19/2024
Just to let people know about the shoddy workmanship from Property *********************************************** (PRC). They put on our new roof 4 years ago, and a few shingles were lifting because they didn't seal the flashing correctly. And of course, they don't call me back to have someone take care of the problem.
Property Renovations and Construction, LLC Response
06/26/2024
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PRC has visited the site and come to the conclusion that the lifting is a manufacturer's defect. Your wife filed a claim and we didn't have the staff on hand that week to come collect a sample so you can send that to them. The homeowner is responsible for handling manufacturers claims and PRC is more than willing to help until you wanted to listen to another local roofer who of course only wants to bad mouth another company causing you to pay out of pocket for a claim that should be handled by the manufacturer. Your roof fully passed the inspection so the work was not done incorrectly and your roof does not have a roof leak. The work on the property was done correctly. We would love the opportunity to continue to assist you with the claim and save you from paying another roofer who is only trying to make a dollar.
Review from Charles N
3 stars04/19/2023
Project was windows and sliding glass doors and it took over a year due to supply issues. Very poor communication re when supplies would arrive and project begin. Once project started, poor communication continued with damaged product arriving. Phone calls and emails not returned. Project finally completed and the installations were done well. Darrell was awesome and we were always grateful when he arrived. He is an expert installer with great customer skills.Review from Dary S.
5 stars08/27/2021
PRC did an excellent job of installing a new asphalt shingle roof on our home. Our home's roof is unusual with many different angles and pitches and levels. Since we moved into this home 20 years ago we have continually had problems with the roof leaking. We have had the roof completely replaced at least 4 times. PRC is the only company of the 4 that actually created a roof that does not leak. Every other company seemed baffled by the roof's construction and none were able to stop the leaking, and just gave up (after we had paid them in full). PRC was dedicated to getting our roof water tight and they did. PRC also helped us with restuccoing of exterior walls of the home and rebuilding an exterior balcony which had suffered water damage. Every person I worked with at PRC was professional, courteous and committed to making sure the job was done right and in a timely fashion and that we were happy with the result. I would (and do) recommend PRC to anyone needing a new roof, or having exterior work of any kind done on their home.Review from Carol J
5 stars07/03/2021
PRC just completed my project for new impact windows and sliding glass door, which I contracted a year ago. There were frustrating delays, but not due to any fault of the company. . . I am very satisfied with the attention to detail, attention to all my questions and concerns, and the quality of workmanship. Everyone has been diligent to make me a satisfied customer. And I mean everyone!Property Renovations and Construction, LLC Response
07/09/2021
Carol, thank you so much for taking time to leave a review! We are so happy that we finally reached the finish line, and that you are satisfied with the final product! Our teams take so much pride in each individual job, and we are so proud of every employee's effort to continue to provide top-notch services and products despite dealing with Covid-19. Thank you again for your business, we look forward to working with you in the future!
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