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ComplaintsforAAA Discount Aluminum & Screening
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/16/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Signed agreement on 4/2022 Job did not start until July 2022, just to dig out form of screen enclosure. Did not get anyone to pour concrete until 10/2022 Screen Enclosure 13x20 not put up till 1/2023 Shady work, dealing with multiple leaks. Company did not pull permits like they were supposed to. Horrible communication on part of owner ******. Missing fan beam that was paid for and not installed Requested multiple times for a refund for missing fan beam, and the inconvenience of time frame, & permit. Owner replies when he feels like it with **** excuses Desired settlement, refund & to fix problemInitial Complaint
10/05/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On Feb 18th, 2021 I paid AAA Discount Aluminum and Screening located at 2049 Cherrywood Dr, Melbourne, FL 32935, a $500.00 (five hundred dollar) deposit for a placing a screen on my garage door at my residence. The owner advised me that it would take 6-8 weeks to get the materials and that he would contact me when it was available. I attempted to follow up with the owner by leaving messages at least monthly from March through July. On July 7th, 2021 I sent him a certified letter requesting a status and advising that I would be taking further action if there was no response within 10 days. The owner contacted me on August 30th to advise that the materials that he received were incorrect and that he would reorder and would contact me within 2 weeks. He did not call me so I attempted once again to call the office on Sept. 23rd and left a message. Once again there was no response and to date the owner has not returned my call.
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Contact Information
Melbourne, FL 32935-5518
Business hours
Today,8:00 AM - 5:00 PM
MMonday | 8:00 AM - 5:00 PM |
---|---|
TTuesday | 8:00 AM - 5:00 PM |
WWednesday | 8:00 AM - 5:00 PM |
ThThursday | 8:00 AM - 5:00 PM |
FFriday | 8:00 AM - 5:00 PM |
Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.