Auto Rentals and Leasing
Sales Rent a Car CorpThis business is NOT BBB Accredited.
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Complaint Details
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Initial Complaint
12/29/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I have rented a vehicle from this company on 12/02/22 from their ******* lot located on **************************************************************. The company charged me for a deposit to reserve the unit being rented of $159.99 on 8/17. This deposit should have gone towards my rental. Then there was a security deposit of $150.00 Charged at the time of picking up the rental in the event of damages to the property. When returning the unit, the vehicle was returned with no damage and full tank of gas and told me everything was fine. The security deposit was not returned and they did not account the reservation money as part of the daily rental fair. The company is not returning my calls or is open to the public to visit the office. When looking up their information online every review contains complaints similar to mine. Please see the link.*****************************************Initial Complaint
08/29/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Date of transaction: 07/26/2022 False advertisement and rental schemes. Failure to return security deposit.I deserve a full refund as they false advertise, and forcing me buy there car rental insurance later learning its optional and for forcing me to buy it along with Sunpass which is also optional. Lying to customer that insurance is obligated, have contacted them and no reply.... picture shows me contacting them but never replied....
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.