Business Profile
Data Brokers
Global InformaticsThis business is NOT BBB Accredited.
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Complaints
Customer Complaints Summary
- 109 total complaints in the last 3 years.
- 109 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:07/12/2025
Type:Billing IssuesStatus:UnansweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
On 5-9-25 Global Information charged me $349.00 an annual fee for services i did not request. I have tried to reach Global several times but they have never returned my calls. They took this money from my bank account without my permission. I am owed a full refund and i will be filing a police report.Initial Complaint
Date:07/09/2025
Type:Sales and Advertising IssuesStatus:UnansweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I was scammed in to thinking that this website was an authentic government organization. I thought I was taking care of my LLC registration. When I realized that it was a scam, I left the website but now they are charging me annual fee for something that I know nothing about.Initial Complaint
Date:06/23/2025
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Fraudulent charge, May 9, 2025. HOA billed $349.00 via ACH transaction directly with bank. Company has not provided any service, nor has any service been requested. *********** fraudulent claim # ACH-*********** applies.Business Response
Date: 06/26/2025
To Whom It May Concern:
All charges stated in the customer complaint are stated clearly and directly in multiple areas and pages of our website, including on the checkout page and pricing page which are both accessible before any payment is made. All charges are agreed to upon purchase of initial report and registration of account. We have already refunded these charges and cancelled the customer's account so he will not be charged again.
Thank you.Initial Complaint
Date:06/19/2025
Type:Product IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I paid $1 for a report on a car's VIN number. The $1 did not provide the requested information and the company apparently signed me up for a $29.95 subscription that I did not sign up for. I only found out about it a week later when my ****** was charged $29.95. When I attempted to contact the company to resolve the issue, I chose option 2, "request a refund." But I was then told that they would cancel my subscription, but that "a refund is not possible." I asked to speak with a supervisor, but instead the person at the call center hung up on me.Business Response
Date: 06/26/2025
To Whom It May Concern:
All charges stated in the customer complaint are stated clearly and directly in multiple areas and pages of our website, including on the checkout page and pricing page which are both accessible before any payment is made. All charges are agreed to upon purchase of initial report and registration of account. We have already refunded these charges and cancelled the customer's account so he will not be charged again.
Thank you.Customer Answer
Date: 07/08/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
**** ********Initial Complaint
Date:06/18/2025
Type:Service or Repair IssuesStatus:UnresolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
BOIR.ORG is a fraudulent site. This company ***resents the filing for the **** requirement but in fact is a fraud. They withdrew $349 from my account on 12/12/24 and has managed to hack into the account and other multiple times trying to withdraw the same amount. After verifying with my accountant that absolutely nothing was due that verified along with my conversations with them that it was a fraud. Bank accounts closed & reorder of CC's. I called them multiple times and they ended up blocking my number. This site needs to get shut down! On the initial calls I could tell something was off as it appeared to be an indian call center and they were rude and talking over me. Trying to strong arm me into getting off the phone and to just work it out with my bank. Each *** said the same thing. One told me that the billing department would call me back. Next *** said there is not billing department. When asked how they got my bank information they again referred me to my bank which made zero sense.Business Response
Date: 06/26/2025
To Whom It May Concern:
All charges stated in the customer complaint are stated clearly and directly in multiple areas and pages of our website, including on the checkout page and pricing page which are both accessible before any payment is made. All charges are agreed to upon purchase of initial report and registration of account. We have already refunded these charges and cancelled the customer's account so he will not be charged again.
Thank you.Customer Answer
Date: 07/08/2025
Completely false statement. ************ continues to attempt to charge my credit and debit card despite telling me that they are not. ******* and credit card disputed the charges. They made attempts and were successful but my institutions made things right. *******s have now blocked them. Complete fraudster!Initial Complaint
Date:06/18/2025
Type:Sales and Advertising IssuesStatus:UnresolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I don't even know how this company got my name and credit card information. I own a business and prior to February we as business owners were going to have to file a Beneficial Ownership Information Release to ******. I would have done it for free on the government's website. Somehow BOIR in ***** got my information and has been charging my $349 over two dates and once for $149 to "file" this document. From the government's website "All entities created in the ************* including those previously known as domestic reporting companies and their beneficial owners are now exempt from the requirement to report beneficial ownership information to FinCEN. Existing foreign companies that must report their beneficial ownership information have at least an additional 30 days from March 26, 2025until April 25, 2025, for most companiesto do so. For more information, see press release and alert ." This is a scamBusiness Response
Date: 06/26/2025
To Whom It May Concern:
All charges stated in the customer complaint are stated clearly and directly in multiple areas and pages of our website, including on the checkout page and pricing page which are both accessible before any payment is made. All charges are agreed to upon purchase of initial report and registration of account. We have already refunded these charges and cancelled the customer's account so he will not be charged again.
Thank you.Customer Answer
Date: 08/04/2025
Here is a screenshot of my credit card dispute claim. This business told BBB they had already reimbursed the charges. They clearly have not and are not answering Citi's requests as evidenced by screenshots of my account.Initial Complaint
Date:06/18/2025
Type:Product IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I was also tricked into thinking this was the official government site for BOI (Beneficial Ownership Information Report). The website looks exactly like the official site and there was no disclaimer posted. I have been charged $349.00 from two separate accounts. This was a service that was supposed to be free. I have reported them to the bank for fraud. I want my money back.Business Response
Date: 06/26/2025
To Whom It May Concern:
All charges stated in the customer complaint are stated clearly and directly in multiple areas and pages of our website, including on the checkout page and pricing page which are both accessible before any payment is made. All charges are agreed to upon purchase of initial report and registration of account. We have already refunded these charges and cancelled the customer's account so he will not be charged again.
Thank you.Initial Complaint
Date:06/16/2025
Type:Billing IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This company charged and then directly refunded me $349 on Dec 30, 2024, as they did not ultimately provide me with any service. Then, on May 30, 2025, they charged me $349 again, which was unauthorized and a surprise, as I have not had communication with them, or dealt with them in any way since December. Boir.org says they have not charged me, but according to my bank, they have. I have filed a police report as the company refuses to take my calls or acknowledge that they have stolen $349 from my account.Business Response
Date: 06/26/2025
To Whom It May Concern:
All charges stated in the customer complaint are stated clearly and directly in multiple areas and pages of our website, including on the checkout page and pricing page which are both accessible before any payment is made. All charges are agreed to upon purchase of initial report and registration of account. We have already refunded these charges and cancelled the customer's account so he will not be charged again.
Thank you.Customer Answer
Date: 06/27/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
******** *****Initial Complaint
Date:06/13/2025
Type:Product IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I cancelled within the 7 day trial period. They still charged me days later to renew the subscription.Business Response
Date: 06/26/2025
To Whom It May Concern:
All charges stated in the customer complaint are stated clearly and directly in multiple areas and pages of our website, including on the checkout page and pricing page which are both accessible before any payment is made. All charges are agreed to upon purchase of initial report and registration of account. We have already refunded these charges and cancelled the customer's account so he will not be charged again.
Thank you.Initial Complaint
Date:06/11/2025
Type:Billing IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Pictures off my bank statement I tried to file a boor report with them but they charged me an additional 149 &349Business Response
Date: 06/26/2025
To Whom It May Concern:
All charges stated in the customer complaint are stated clearly and directly in multiple areas and pages of our website, including on the checkout page and pricing page which are both accessible before any payment is made. All charges are agreed to upon purchase of initial report and registration of account. We have already refunded these charges and cancelled the customer's account so he will not be charged again.
Thank you.Customer Answer
Date: 06/26/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***** *******
This business is not BBB accredited.
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