Business ProfileforDebt Consultants Group Inc.

The following events started on April 4 2024.My company was approached via phone calls by DCG to provide debt relief with our creditors. While we were in no need for such services, their sales pitch to halve or highly reduce our payments was very tempting.As they explained their process and how it would not cost me anything, they would negotiate fees with the creditors, we began to talking and divulged some of the financial information they required. The case was then passed on from a call representative, forget his name to **** who handles setting up the "account" and then passes you to a case manager by name of *******. During the account setup process, DCG will send over a debt settlement agreement that states what they do. I assume most people do not read this agreement in its entirety as I did not at first since they caught me during a busy time. Once the agreement is done, they immediately draft any agreed funds form your bank account via *** and to them the agreement is pretty much set. They then will tell you to call your banks and put a stop on the *** payments to your creditors since they will, in their words, negotiate and make payments on your behalf. They want you to do this because in order for them to be able to negotiate lower payments they need you to be in a state of financial grievance. Therefore the further you default on your payments, the likelier that your creditors will negotiate. This is a terrible tactic since it will destroy your business credit and financially ruin your business. Not to mention if you read the settlement agreement, DCG states that is what may/will happen and by then they will not help you.Therefore, after reading the agreement, I saw that there was a cancellation period which was 3 calendar days. I called and cancelled on April 5th 2024 and put a stop to their *** withdrawals from my bank.I then contacted ******* via phone and email requesting a refund for the original *** payment and DCG has refused.