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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/18/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
I have never contacted these people, i get nonstop text messages from them.i keep asking them to stop bothering me, then a different one of them texts me.im really getting sick of them.i would never even consider using the company.they have aggressive tactics and im sick of it. i have never made a complaint about any company before. JUST STOP CONTACTING ME!!
Business response
06/18/2024
Hi ******, can you please provide me the names or phone numbers of the people that has been contacting you? Please send it to this email ************************* and also we already asked our IT department to block you from our system.Customer response
06/18/2024
Complaint: 21866252
I am rejecting this response because:I am getting calls and text messages from a lot of different people, I t seems to me that the problem is that you dont have some way to notify your people to stop bothering me. Just 2 hours ago i got another text from one of your people and i responded stop,i then got a call from your people 5 minutes later..Please get a message to your people to leave me alone....i have never and now i would never use your company
Sincerely,
*************************Initial Complaint
01/23/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
We hauled a load for STT, delivered the load in time. when time came for payment, they are not answering their phones or replying to any of our emails. This is unacceptable.Business response
01/23/2024
Good day,
The payment was approved not too long ago. Check with your bank.
Customer response
01/23/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
********************Initial Complaint
01/18/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
This business uses horrible sales tactics. They repeatedly send emails and text messages from multiple different sales people. Even after requesting them to stop the frequency actually has increased.Business response
01/18/2024
Good day ****, thank you for reaching out to us.
I already asked ****** and ***** to stop sending you messages, also I requested **************** to block and delete your email address and phone number from our system.
Initial Complaint
01/10/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
I have never done business with this company yet I get a non-stop barrage of emails, texts, and phone calls from them trying to solicit my business. I have replied asking them to stop on multiple occasions and have gotten no response. I sometimes receive up to four messages per day and I want it to stop.Business response
01/11/2024
Thank you for reaching out to us *****, can you please provide us with an email addres and phone number to this email ************************* so we can look into this matter and solve this issue quick.Customer response
01/11/2024
**************************
************
Initial Complaint
11/20/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
I never opted in or inquired about any information from this company. I keep getting unwanted messages. The messages I receive state that I may reply STOP to opt out of text message solicitations. *** replied STOP numerous times but yet still receive text messages from this business.Business response
11/21/2023
Thank you for reaching out to us *****. We already requested our IT team to block your phone number and email address so we can't contacct you anymore. If you need more help or need any assistance again, please reach out to us at *************************
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Get a QuoteCustomer Complaints Summary
9 total complaints in the last 3 years.
5 complaints closed in the last 12 months.