At-a-glance
Related Categories
Overview
Products & Services
Business Details
- Location of This Business
- 30 NE 25th St, Miami, FL 33137-4833
- BBB File Opened:
- 12/6/2016
- Years in Business:
- 7
- Business Started:
- 10/11/2016
- Business Incorporated:
- 10/11/2016
- Accredited Since:
- 6/8/2020
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- GLD, LLC
- ShopGLD, LLC
- Business Management
- Mr. Christian Johnston, Founder/CEO
- Mr. Mark Seremet, CEO
- Henry Van Der Sype, CFO
- Contact Information
Principal
- Mr. Christian Johnston, Founder/CEO
Customer Contact
- Mr. Christian Johnston, Founder/CEO
- Mr. Mark Seremet, CEO
- Mr. Clive Kabatznik, Managing Member
- Mr. Dan Gardner, Managing Member
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
98 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
07/09/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
Customer Reviews
54 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Alex R
07/12/2024
The GLD Shop Response
07/16/2024
Hello,
Thank you for sharing your feedback. Customer satisfaction is our top priority, and we are sorry to hear that you are unhappy with our return policy.
After reviewing our records, we see that we responded to your return request promptly. However, we understand there may have been some confusion or miscommunication regarding the timing. Rest assured, we will investigate this further.
In the meantime, we will be following up with you directly via email to discuss this matter in more detail and to offer a resolution.
Kind regards,
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