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Complaint Details
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Initial Complaint
11/11/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
We hired them, they told us we have a $***** retainer he never spoke about a $350 hourly rate and neither told us we will have another lawyer working for us for another $300 hourly rate out of ***** we will get $600 back when they only did two things 1. Write a letter response and 2. Get report form police department. That doesnt add up to more than *****.Initial Complaint
07/13/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I hired this firm to handle a very simple probate case involving my late grandmothers estate no one contested not alot of personal property to claim only the home wanted the will filled and completed paperwork for property owners and exec of estate which was stated in will. A retainer was paid for the services they claimed it was a very simple process for them they used up entire retainer funds and on two different times requested more money for services then the in which they were paid then due to covid everything shut down I understand that so we were at a standstill during closing of courts etc they told us that everything was filed electronically and or mailed they told me that everything was done and judge just had to sign off on it and would be matter of days at the most months later still no update every time myself and my mother attempt to call to get status updates we are told they are in meetings and will get back to you in which they never do no emails answered no updatesBusiness response
07/26/2021
Consumer Response /* (3000, 7, 2021/07/26) */ (The consumer indicated he/she DID NOT accept the response from the business.) The last update i received was that everything was finalized and done waiting for judge to sign off if courts needed more information via mail that information should have been shared with me i called several times for updates as well as my mother we were constantly told "i will get back to you" or in meeting in which nobody ever gave me an update until recent and as far as they spoke to me several times since complaint was filed is not true i spoke with them one time since complaint was made i just want updates and i don't want to keep feeling like im being lied to as to whats going on so it has not been several conversations had Business Response /* (4000, 9, 2021/07/27) */ Enclosed please find correspondence responding to the Consumer's rebuttal and comments.
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Contact Information
Business hours
Today,8:30 AM - 5:30 PM
MMonday | 8:30 AM - 5:30 PM |
---|---|
TTuesday | 8:30 AM - 5:30 PM |
WWednesday | 8:30 AM - 5:30 PM |
ThThursday | 8:30 AM - 5:30 PM |
FFriday | 8:30 AM - 5:30 PM |
SaSaturday | Closed |
SuSunday | Closed |
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Get a QuoteCustomer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.