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Business Profile

Pool Contractors

Gray Dolphin Pools & Construction, Inc.

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3 Customer Reviews

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  • Review from Ernesto F

    5 stars

    08/09/2023

    BEST POOL COMPANY in *****. Without a doubt the best pool company in *****!! After falling into a disaster of another pool company, that left us with a defective pool, Gray Dolphin came to the rescue! They had to demolish the existing pool due to numerous defects. All Gray Dolphin employees were professional and experts in their job! The owner, ******, was helpful and made certain everything was done exceptionally! The pool came out amazing and we are truly grateful for Gray Dolphin coming to our rescue with expertise and professionalism!
  • Review from Mike G

    5 stars

    07/18/2023

    I recently finished my pool after two long years delayed due to ************* bureaucracy and Covid 19. However, contsruction time was real fast and to the point. Gray dolphin did a great job... *** and ****** help during the process...honestly, besides the delay on the City part....everything else was great. I higly recommed Gray dolphin for your future pool.
  • Review from Richard B

    1 star

    03/07/2022

    You couldn't find a worse pool builder if you tried. Shoty workmanship from the beginning. A 10x33 cement slab around the pool done with out contraction joints. Well slab crack in 60 days....warranty NONE. They won't replace it even thou, all other pool companies put in contraction joints to avoid this. The small type basically telling you nothing is covered under there warranty is on the backside of contract. They didn't even grade the fill they that they excavated. Boulders are exposed for a trip hazzard. I signed the contract in July of 2021, still unable to use the pool area due to the safety hazzards. They walked away, I didn't even walk me through how to operate the pool control panel. Consumer BEWARE!!

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