Business ProfileforSandals Resorts International

A local man made his way onto the resort. He told me he was from St. **** and when I asked him if he was staying there, he said no. This man got extremely drunk over the course of the day. He then proceeded to dance inappropriately by the pool and THEN HE TOUCHED HIMSELF (yes, hands down his pants touching himself). My daughters and I felt soooo violated as this took place right in front of us! This man also started asking young females to pick up his drink for him and he harassed me verbally at one point. Again, staff did nothing to remove this man. In fact, he wandered into Neptunes (a la carte restaurant) at around 8:30 pm, barefoot and still in the same bathing suit, got 2 glasses of wine and then walked to a room that appeared to be blacked out (vacant) to drink his beverages. The very frustrating part of this event is that staff did nothing about this man! They actually aided his effort by slipping him a room key (we watched). I am leaving a lot many details!!Departure day - my AirPods went missing and I alerted the staff from the airport but they could not find them. I insisted they check the video footage and miraculously after an investigation which took 48 hours, I was informed that my AirPods were found on the patio (which is odd considering that not once did I have them on the patio for the duration of our trip). I now have to ship them back from ******* at my expense. Finally, our ride to the airport, arranged by Beaches was extremely scary! Our driver - ***** - did not speak to us once on the drive. He went into ************* and stopped at two different gas stations (made calls at each) before turning back towards the resort to get in the toll route. Once on the toll route, we flew to the airport, reaching our destination in about 40 mins. When we arrived, he dumped our bags on the sidewalk and drove off quickly without even closing the passenger door (it slid shut with the speed in which he took off). Date of stay: March 2024