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Business Profile

Wedding Cakes

Lucila Cakes

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Wedding Cakes.

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3 Customer Reviews

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  • Review from Stephanie L

    1 star

    10/19/2023

    Please do not order from this company, go to ****'s instead. Not only did their website not have the right information regarding which location was open, they also didn't inform me that it was delivery only so I showed up at both locations without them telling me anything. I never got the cake and I was promised a refund for weeks. So they kept the money I paid them and did not provide me with a cake. If you want your money stolen then go ahead and book here but stay far away as possible if you can!
  • Review from Jeffrey F

    1 star

    04/28/2023

    Total Frauds! Never delivered my wedding cake and stole my money. Never refunded me. Ive reported them to ************* and now BBB. Stay away!
  • Review from Ashley P

    1 star

    10/05/2022

    I honestly do not do these types of things but I feel like I should address this to everyone whosever thinking about purchasing a cake from this place. I paid for a service to be completed and delivered to my location. The party was starting at 2PM, this people at that same time the party started texted me stating that they had a delayed but that my cake was arriving; my cake never arrived, I waited since 2PM all the way to 7PM for the cake. I was being lied the whole entire time about how the cake was arriving shortly when the cake never left the store that day. I requested for them to send me my money the same way I sent it to them through Zelle and they started making excuses how they dont use zelle but accepted my money!. Since, Saturday 10/1/2022; I am still waiting for my refund, they keep lying to me telling me they going to send it and they never do!! They sent me a fake screenshot of the first zelle transaction that i never received!!. These people play with your feelings, with your money and time. They make up the dumbest excuses ever to not refund you! I will take this to my lawyer because the damages that they have caused are irreparable. I wasn't able to sign happy birthday to my daughter on her first birthday!!! And now keeping my money without refunding m without completing the service, is called STEALING!!!

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