Business ProfileforNaples Nissan

Naples Nissan actively worked with ************ police department's officer ********************* to ***** act me into a horrible mental health facility, **********************************, which in my opinion should be banned from ever doing business again!And I purchased a brand new car from Nissan and when it's back up camera was faulty and Naples Nissan was UNable to fix the problem and sent me home with a broken camera that they insured me was fixed and I pointed it out to the service manager that he should have opps checked my car before I left the building, he became incensed and fired me from their dealership. (***********************) I was forced to go to ***************************************************. (don't know his name, the service manager but I will find it when I review *********) They SAID my car was fixed but they put a gash and my car seat and told me that I had no proof that they did it but the Service manager told me I could get it fixed at his price if I called his guy which he gave me the number of. I guess dealerships stick together.The moral of the story, don't trust any car dealerships especially Nissan!!!If you buy a new car and they have your money good luck getting anything after that.And Nissan consumer affairs does not care what their dealerships do to anyone. I've called three times and they act like they're gonna do something about it but in the end they tell you the dealership can do whatever they want to.Nissan stinks!! DON'T BUY NISSAN. I'VE LEARNED MY ******* And no lawyer will help you either. No one is going to *** a police department. You're out of luck and stuck with the lemon!!

Below I have copied my email that I shared with ******* *************************** on 9/5/23. I am more than happy to share the full email and text messages referenced in the email below, between ******************* and our staff members. The actions taken by ******* County ************* after they were provided the information below, was not discussed with any members of our staff. The accusation that "Naples Nissan actively worked with ************ police department's officer *************************** is just that an accusation, an unfounded one at that. Naples Nissan staff members were concerned for the safety of one of our customers, we took action to ensure that we as a staff we were not overlooking a person in distress. 

******************* purchased a brand new vehicle from our sales associate ************** on 7/6/23, by July 10th **** was requesting that Naples Nissan cancel the extended warranties that she had purchased with her vehicle.
We accommodated that request, we have email correspondence on this between our employee ******** and the customer ****. Within this correspondence **** shared an email with 2 website links for ********************** and ************************************** neither website carry any semblance of sanity or sense.

**** has since visited our service ***** on 4 different occasions for a variety of issues. She has interacted with 3 different members of our service department. The most being our Fixed Operations Director *****************************. While attempting to diagnose the issue with ***** vehicle *** was texting ****. Within those text messages that I shared screen shots of earlier **** mentions being trauma bonded and states she wants to ******* **** **** ** ** **** her mean husband who yells at her.

It was after reading those messages in particular that I and other staff members became concerned for Loris safety and well being. We were all very conflicted on the right plan of action.

Then on 9/2/23 **** submitted what we call a lead to our sales department. Within her text on the lead, **** again makes comments that make is seem as though she is either in an unsafe environment, or she is experiencing some kind of mental illness. * **** ** *** ******** is one comment in particular that raised some red flags from this most recent communication.

On 9/5/23 I spoke with our HR manager asking for a recommendation on the best way to address our concerns. I then called the *************************** Center and gave them a brief synopsis of the situation and they referred me to the ******* ************************