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Find a Location

Pro-Tec Plumbing and Air has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Pro-Tec Plumbing and Air

      3900 Arnold Ave Naples, FL 34104-3302

      BBB Accredited Business
    • Pro-Tec Plumbing and Air

      42881 Lake Babcock Dr Ste 200 Punta Gorda, FL 33982-5042

    • Pro-Tec Plumbing and Air

      5072 Annunciation Cir Ste 218 Ave Maria, FL 34142-9516

    • Pro-Tec Plumbing and Air

      2775 N Airport Rd Unit 101 Fort Myers, FL 33907-1418

      BBB Accredited Business

    Business ProfileforPro-Tec Plumbing and Air

    Plumbing Renovation
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.67/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/22/2023

    Years in Business: 16

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Pro-Tec Plumbing and Air offers residential and commercial air conditioning, heating, and plumbing services.

    Products & Services

    Pro-Tec Plumbing, Water, & Gas is a residential and commercial plumber who handles plumbing repairs, leak detection, piping and re-piping, water heater installation, tank-less water heaters, water purification services, and HVAC service, repair and installation.

    Business Details

    This is a multi-location business.

    Find a Location

    Pro-Tec Plumbing and Air has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Pro-Tec Plumbing and Air

        3900 Arnold Ave Naples, FL 34104-3302

        BBB Accredited Business
      • Pro-Tec Plumbing and Air

        42881 Lake Babcock Dr Ste 200 Punta Gorda, FL 33982-5042

      • Pro-Tec Plumbing and Air

        5072 Annunciation Cir Ste 218 Ave Maria, FL 34142-9516

      • Pro-Tec Plumbing and Air

        2775 N Airport Rd Unit 101 Fort Myers, FL 33907-1418

        BBB Accredited Business
      Location of This Business
      3900 Arnold Ave, Naples, FL 34104-3302
      BBB File Opened:
      7/6/2012
      Years in Business:
      16
      Business Started:
      7/3/2008
      Business Incorporated:
      7/3/2008
      Accredited Since:
      11/22/2023
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of CFC1427811 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2024.

      These agencies may include:

      Florida Department of Business & Professional Regulation

      2601 Blairstone Rd

      Tallahassee FL 32399

      (850) 487-1395

      http://www.myfloridalicense.com/dbpr/

      BBB records show a license number of C33623 for this business, issued by Collier County Construction License Board. The expiration date of this license is 8/31/2024.

      These agencies may include:

      Collier County Construction License Board

      2800 Horseshoe Dr N

      Naples FL 34104

      (239) 252-2400

      https://cvportal.colliergov.net/CityViewWeb/Home/

      BBB records show a license number of CFC1427811 for this business, issued by Lee County Construction License Board. The expiration date of this license is 8/31/2024.

      These agencies may include:

      Lee County Construction License Board

      1825 Hendry St

      Fort Myers FL 33901

      (239) 533-8895

      http://www.leegov.com/dcd/ContLic/ActCont

      BBB records show a license number of LQ33501 for this business, issued by Florida Department of Agriculture & Consumer Services

      These agencies may include:

      Florida Department of Agriculture & Consumer Services

      2005 Apalachee Pkwy

      Tallahassee FL 32399

      (800) 435-7352

      https://www.fdacs.gov

      BBB records show a license number of CAC1821149 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2024.

      These agencies may include:

      Florida Department of Business & Professional Regulation

      2601 Blairstone Rd

      Tallahassee FL 32399

      (850) 487-1395

      http://www.myfloridalicense.com/dbpr/

      BBB records show a license number of LCC20210002591 for this business, issued by Collier County Construction License Board. The expiration date of this license is 8/31/2024.

      These agencies may include:

      Collier County Construction License Board

      2800 Horseshoe Dr N

      Naples FL 34104

      (239) 252-2400

      https://cvportal.colliergov.net/CityViewWeb/Home/

      BBB records show a license number of CAC1821149 for this business, issued by Lee County Construction License Board. The expiration date of this license is 8/31/2024.

      These agencies may include:

      Lee County Construction License Board

      1825 Hendry St

      Fort Myers FL 33901

      (239) 533-8895

      http://www.leegov.com/dcd/ContLic/ActCont

      Type of Entity:
      Corporation
      Alternate Business Name
      • Pro-Tec Air LLC
      • Pro-Tec Plumbing, Inc.
      • Pro-Tec Plumbing and Drains
      Hours of Operation

      Primary

      M:
      Open 24 Hours
      T:
      Open 24 Hours
      W:
      Open 24 Hours
      Th:
      Open 24 Hours
      F:
      Open 24 Hours
      Sa:
      Open 24 Hours
      Su:
      Open 24 Hours
      Business Management
      • Mr. Richard Hume Jr., President
      • Mr. Brandon Hume, Vice President
      • Mr. Brian Finger, General Manager
      • Ms. Christina Fridley, CFO
      Contact Information

      Principal

      • Mr. Richard Hume Jr., President

      Customer Contact

      • Mr. Richard Hume Jr., President
      • Mr. Brandon Hume, Vice President
      • Mr. Brian Finger, General Manager
      • Mr. Cory Collins, Director of Business Development
      • Ms. Christina Fridley, CFO
      Additional Contact Information

      Fax Numbers

      • (239) 304-9117
        Primary Fax

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      09/20/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Beware: Do not hire this company. The very worst experience that I have ever had with any company. They replaced my hot water heater 4 years ago for over $1,000. The cold water line fittings completely corroded and rusted out and developed a major leak. I live on the 8th floor in a condo in Naples and if someone was not there at the time, the water leak would have flooded all 7 floors below me and could have caused hundreds of thousands of dollars in damage due to improper fittings used on the cold water line. Was told by the tech that the guy who did this, probably doesnt work here any longer. I had no water since shut off valve for tank did not work, also installed by them. Had to turn off main supply line. They came out and said would replace tank at no charge and be there later that day or following day. I asked for an emergency repair just to get cold water working and they wanted $374.00 to put a cap on the line to stop leak. Another way to hold me a hostage. They would not answer phones, even the emergency number. Talked to the owner the very next day and he said to sign the estimate he sent by e mail for $986 and they will install tank. $986.00 was for labor only or a job that they said would take 2 hours to complete, highway robbery! They were holding me at full hostage without a useable condo, (could not even flush toilets). I am a school teacher and had to work the next day and had to drive clear across town to shower at a friends house before work. I hired an honest and reputable plumber the very next day and he by -passed tank for cold water use and charged me only $67.00. The new honest company will get all of my future work and business for all of our condo units in the future. Our condo association is well aware of this and have inspected this disaster installation event. **************
      Read More

      Customer Reviews

      6 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Robert B

      5 stars

      07/24/2024

      I have never had a better experience in my 75 years on this earth called Protech. They said they were going to send a person to assess my work and that it would be a $75 charge when they couldnt give me the price over the phone, they waived the charge, of course, and sent the young man down in any case, not only was he the most professional person I think Ive ever had the plumber the first time that my new Kohler faucet that had to be installed three hours to put in it took this man proximately 45 minutes. To say he was wonderful absolutely phenomenal for the whole work was much less than the first time. I would suggest you using the Naples office, which is the one ******* comes out of.

      Local BBB

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