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Find a Location

Skinmedix has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Skinmedix

      11216 Tamiami Trl N STE 121 Naples, FL 34110-1640

    Business ProfileforSkinmedix

    Skin Care

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    14 complaints closed in last 3 years

    10 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    11216 Tamiami Trl N STE 121, Naples, FL 34110-1640
    BBB File Opened:
    10/18/2007
    Years in Business:
    19
    Business Started:
    5/30/2005
    Business Incorporated:
    8/8/2005
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Gulf Coast Medical Group, LLC
    Business Management
    • Mr. Aaron J. Kozol, Managing Member
    Contact Information

    Principal

    • Mr. Aaron J. Kozol, Managing Member

    Customer Contact

    • Mr. Aaron J. Kozol, Managing Member

    Customer Complaints

    14 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/24/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    I purchased some face serum for 172 dollars . I applied a tiny bit to my forehead, and it felt like acid on my skin causing blisters. I immediately sent it back explaining my situation. They told me they do not refund an opened product and for me to go see a physician! In all my 63 years I have never encountered this very poor customer support. Please assist. Their address has changed and is now:Skinmedix ***********************************************************
    Read More

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Genie P

    1 star

    03/07/2024

    I purchased two Eminence moisturizer's from SkinMedix on 12/26/23. To date I have never received the products. I've tried to contact this company by phone but their website does not list one, thus I've had to correspond via email to get any help. SkinMedix insisted that the package was delivered but it was not. The USPS tracking data showed it was delivered to my town and zip code but not to my specific address, yet SkinMedix has never given me proof of delivery from USPS. In fact, SkinMedix claimed that USPS misdelivered the package and claimed they put in a request to have USPS redeliver the product. As an aside, USPS does not redeliver lost packages, they typically request that you put in a claim for the value of the missing products and give you a refund. Right now I am out $106 dollars for this product and can't get any resolution.

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