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Business Profile

Incentive Programs

Gunn Marketing Group, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Incentive Programs.

Reviews

This profile includes reviews for Gunn Marketing Group, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Gunn Marketing Group, Inc. has 2 locations, listed below.

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    Customer Review Ratings

    1.17/5 stars

    Average of 12 Customer Reviews

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    Review Details

    • Review fromKatie G

      Date: 04/21/2025

      3 stars

      Katie G

      Date: 04/21/2025

      Since this is the first review that pops up on a ****** search, I thought I would leave my thoughts. My family completed a stay a few weeks ago, so I will leave my review here. I would say that finding a location and date for the hotel does take some work, though, and you have to be pretty flexible. In the end I did get my refundable deposit back by check in the about of $29.95. So, a two night stay in ******** ****** cost of $24.87. The hotel was not what I expected but was nothing to complain about. By the way we did the straight 3/2 without attending a seminar. Once I got an email address all my questions and concerns where handled pretty well. Tips are to be prepared to wait for a confirmation, try and pick weekdays unpopular times/places. If your dates/place is not available be prepared to get the "sales call" just decline if your not interested. The people that call you don't have a lot of information so asking for manger or someone else to contact you can be helpful. Read the date fine print and error on the side of caution.

      Gunn Marketing Group, Inc.

      Date: 04/22/2025

      The Time 2 Get Away travel voucher is s promotional voucher that requires all participants follow the terms and conditions as stated on the voucher and all accommodations are based upon availability within our promotional budget. The voucher clearly states that travel 7 days before or after a major holiday is not permitted. Ms. ******** first request included dates within 7 days of Thanksgiving. She was sent a second form however there was no availability for the dates and destinations that she requested so a third request was sent. We were able to find availability for her. She was sent an email with the accommodations that were available for which she accepted. The property has an 8 out of 10 rating. The promotional offer guarantees a 7 or better rating. 

      ******** **** ******* ******* ****** * ******** * *****

      ***********************************************************************************************************************************
      8.0
      Very good
      ********** 1,007 guest reviews

      Check-in Sunday, March 30, 2025 (3 PM)
      Check-out Tuesday, April 1, 2025 (11 AM)
      2 nights, 1 room

      Upon completion of travel her $29.95 deposit was refunded. 

       

    • Review fromBRIANA J

      Date: 02/28/2025

      1 star
      HORRIBLE SCAMS SCAMS SCAMS I USED THE COMPANY PAID 79 FOR A HOTEL STAY AND NEVER GOT A HOTEL STAY CANT GET ANYONE ON THE PHONE AND THE PERSON THAT ADVERTISED ISN'T HELPFUL IN ORDER TO GET A REFUND OR TO REDEEM THE HOTEL STAY THEY ASK FOR MORE MONEY SENT BY MAIL ON TOP OF THE FEE PAID THEY ARE TAKING PEOPLES MONEY


    • Review fromSandra D

      Date: 09/04/2024

      1 star
      False and misleading advertising for paying $29 for a "free" hotel stay verus being charged "$150" when you actually go to book.
    • Review fromChris S

      Date: 07/28/2024

      1 star
      We attended a tour and travel focus group seminar after receiving a guaranteed cruise with travel package up to 7 days plus $100 restaurants voucher.I was amazed ***** fee plus another 595 and 95 dollar fee for their travel consultants to save you 10 to 25% up to 5 trips a year.The food voucher is from restaurant.com that is basically free but they would charge you $15 fee SCAM The travel voucher is with **** marketing a store front that shows 2 employees and a minimal amount of revenue.After a hard sell the closer I told no I never heard of *************** travel and could not find any legit address or web sights that looked legit.They lowered the price 4K and we walked away with useless voucher.Every one states they ask for a check or money order to process or a credit card #There is no list of fees only states they make the rule and fees up but nothing is in writing.Any one else feel like you been scammed.One couple jumped at the first offer 2k off ***** and immediately handed then a Credit card .I been thru many sales pitches and always got what was offered such as upgrading trips meal and accommodations but this reaked so bad so ****** sale force who I wouldnt trust .No one had last names or business cards
    • Review fromKaren B

      Date: 06/19/2024

      1 star

      Karen B

      Date: 06/19/2024

      After seeing all of these reviews Im afraid to even activate my free trip. I came her to see if they put you up in crappy hotels because we do not do those types of hotels. But from what Im seeing you dont even get a hotel.

      Gunn Marketing Group, Inc.

      Date: 06/20/2024

      To whom it may concern,

      We are not sure what the consumer is referring to as far as not getting a hotel.

      Over the past 14 years we have distributed millions of the Time 2 Get Away promotional travel vouchers and have traveled thousands of guests. Not everyone that receives a voucher decides to redeem it but those that do redeem it and follow the terms and conditions as stated on the voucher, they will receive 2 nights of hotel accommodations in a three star or better TripAdvisor rated property.  

       

       

    • Review fromSal S

      Date: 12/20/2023

      1 star

      Sal S

      Date: 12/20/2023

      I did receive this 2 night hotel promotion. What I can conclude based on the peoples reviews is excuses from this company. In order to be in the safe side I will take apart this voucher.

      Gunn Marketing Group, Inc.

      Date: 12/21/2023

      To whom it may concern,

      The 2-night hotel stay is a promotional travel offer that requires that all participants follow the terms and conditions as stated on the voucher. Unfortunately, when people do not follow the terms and conditions, they feel that we should bend the rules for them which we cannot do. Also, the offer is based upon availability but if there is no availability for the dates and/or destinations they requested we do ask or new dates and/or destinations. For those that follow the terms and conditions we are able to find availability for the majority of those requests.

    • Review fromGiselle H

      Date: 03/24/2023

      1 star

      Giselle H

      Date: 03/24/2023

      We went to a travel seminar and was given a voucher of several things to pick from for attending. We pick a 7 day Condo stay and mailed it off on 2/2/23. We were told on the flyer to allow up to 21 days to receive and it has been way past 21 days. We were also offered a voucher for airline tickets and when we went to book they asked for a lot of money to process, so was not worth trying to receive those. Not sure what to do about the condo offer.

      Gunn Marketing Group, Inc.

      Date: 03/27/2023

      To whom it may concern,

      Ms. Hs' form requesting the 7 Night Condo Stay was received by us on 2/13/23. Her order was processed and mailed out to her at the below address on 2/24/23. We request on the order form that the customer includes a SASE with their order which Ms. H did not do. We ask for that so that the customers won't accidentally throw away the envelope with a return address that they do not recognize. This is likely what happened in this case. We will process another condo certificate to be sent out. Please ask Ms. H to allow up to 7-10 days to receive and to be on the lookout for a white envelope with a blue return address from Customer Choice Rewards

      2/13/23 Joe & Giselle H ************ *** * ** ***** ** ***** ***** ** ***** ************************ 7 Night Condo 2/24/23

      As for the airfare certificate, we did not send that to her and have no idea what she received or the terms. She would need to contact the sponsor company that gave that offer to her.

    • Review fromKathy H

      Date: 03/09/2023

      1 star

      Kathy H

      Date: 03/09/2023

      I purchased a Rainbow vacuum at which time I was given a voucher for 2 nights and 3 days, free, and would not have to sit through a sales pitch. As instructed I sent my two choices for stays and my $54.75 for room guarantee and taxes. When agent called to schedule trip I was told neither date was available and of course no dates are available. She stated I could stay an extra night for additional cost and would need to go through sales pitch. THAT IS NOT WHAT WE WERE TOLD! I told the agent to just cancel and refund my money, she stated okay and that was that! This took place on 2/21/23 and as of 3/9/23 no refund has been made. I called today and spoke to an agent and was told I had to cancel in writing, which I was NOT told I had to do when I cancelled. She then stated she will refund my money today! If it sounds too good to be true it usually is! I would rather leave no star rating but it's required.

      Gunn Marketing Group, Inc.

      Date: 03/10/2023

      ************ was not informed that there was no availability, she was informed that she did not follow the terms and conditions by requesting a travel date of 4/13/23 that is within 7 days before or after a major holiday which is not permitted and is clearly stated on the voucher. She was offered the opportunity to to travel during Easter week through the tour department which she declined and was informed that she could could email customer service to either request a refund or request a new request form to submit new dates that are within the guidelines of the promotional offer.  

      Also clearly stated on the voucher and required by ** Statute *******, all cancelations and requests for refunds must be submitted in writing. ************ called our office yesterday and was extremely aggressive, screaming at our staff member and would not allow the staff member to try to explain what the situation was.  However, a refund was processed yesterday.

      Since **** Marketing and Customer Choice Rewards did not do anything wrong, this negative review should not be published.

    • Review fromEmily K

      Date: 01/29/2023

      1 star

      Emily K

      Date: 01/29/2023

      I signed up for the promotion the brochure had and it required a $54 deposit and said I would receive an email within 48 hours. Well months went by and I never received an email. I called them and they said there was no availability for my dates. If I would pay more Money and sit through another presentation I could get a "free" 3rd night. No I don't want to keep picking dates. I want a full refund! 1 person told 30 days another said **** days. Hmm seems fishy. I just want my money back.

      Gunn Marketing Group, Inc.

      Date: 01/30/2023

      We show in our system that ************ activated her voucher on 11/28/22, was emailed the reservation request form link on 11/28/22 and that they printed the form on 11/28/22. All promotional accommodations are based upon availability for the dates and destinations that the customer requests. In the event we do not have promotional accommodations available we do offer other options which the customers can accept or decline. They are then offered to either be sent a new request request new dates and/or destinations or they can request a full refund. ************ requested her refund 0n 1/25/23, it was sent to accounting for processing on 1/26/23 and it will be processed and credited back to her credit card today.

       

    • Review fromTimothy C

      Date: 01/16/2023

      1 star

      Timothy C

      Date: 01/16/2023

      Preposterous Maze of Obfuscation! I received a letter in the mail with the name "Tourism & Travel Show 2022" on the masthead. It cordially invited me to attend a "fun-filled travel and adventure showcase," and in exchange for attendance I'd receive "two complimentary round trip airline vouchers." My wife and I went, and suffered through two hours of bombast and exaggeration by a representative of a company the speaker identified as "RSI Vacations," "Lux Vacation Resorts," and/or "Avalon Resort." They wanted $13,000 for 10 years of their supposed fantastic travel agent services. We said, "No thanks, give us our voucher." I took the voucher, followed the overwrought instructions and rules, and mailed in the form to "Customer Choice Rewards" in Tarpon Springs, FL. Over 90 days later, I get my SASE back, and this time it contains a voucher from an organization named "Vacation Advisor." This voucher requires me to send $100 (money order or cashier check only) with yet another Activation Form/Voucher. It also stipulates that we are responsible for a "reservation processing fee of $75 per person." Its terms and conditions are ridiculously extensive, to the point where it's become obvious that very few people would or could continue to climb down this rabbit hole. The limitations and rules and timelines are beyond reason. In particular, the flight needs to be from a "major airport," and I just discovered that for me, that's 240 miles away. The list does not include Tulsa, Little Rock, or NW Arkansas airports, which, quite frankly, it should. Now, here on the BBB site, I discover the organization name is "Gunn Marketing Group." In three short interactions, this entity has changed its name at least four times! Who are these people?! Even if Vacation Advisor is "licensed, bonded, and insured," it's still a fly-by-night, shady enterprise. I can smell a scam when I see one. This entire experience has been a con job. Luckily, I only out about three hours and one stamp from it.

      Gunn Marketing Group, Inc.

      Date: 01/17/2023

      Customer Choice Rewards is simply a mailing and fulfilment center. Companies hire us to inventory the offers that they use in their marketing and then mail them out to their customers. We have nothing to do with any of the marketing materials, mailings, sales presentations or any other aspect of their business. We have received numerous complaints from LUX customers and have canceled their contract with us and are no longer doing business with them. 

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