Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Festiva Development Group, Inc. has 19 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Coconut Palms Beach Resort II

              611 S. Atlantic Avenue. New Smyrna Beach, FL 32169

            • Festiva Development Group, Inc.

              4999 Kyngs Heath Rd Kissimmee, FL 34746

            • Festiva Development Group, Inc.

              1 Vance Gap Road Asheville, NC 28805

            • Festiva Development Group, Inc.

              3781 Tynecastle Hwy Banner Elk, NC 28604-7790

            • Festiva Development Group, Inc.

              950 Falmouth Rd Mashpee, MA 02649-3377

            Business ProfileFestiva Development Group, Inc.

            Timeshare Companies
            Multi Location Business

            Contact Information

            611 S. Atlantic Avenue.

            New Smyrna Beach, FL 32169

            Get Directions
            Visit Website

            Customer Reviews

            1/5

            Average of 18 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            29 complaints closed in last 3 years

            7 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 19

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            Vacation ownership sales and management.

            Business Details

            This is a multi-location business.

            Find a Location

            Festiva Development Group, Inc. has 19 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Coconut Palms Beach Resort II

                611 S. Atlantic Avenue. New Smyrna Beach, FL 32169

              • Festiva Development Group, Inc.

                4999 Kyngs Heath Rd Kissimmee, FL 34746

              • Festiva Development Group, Inc.

                1 Vance Gap Road Asheville, NC 28805

              • Festiva Development Group, Inc.

                3781 Tynecastle Hwy Banner Elk, NC 28604-7790

              • Festiva Development Group, Inc.

                950 Falmouth Rd Mashpee, MA 02649-3377

              Location of This Business
              611 S. Atlantic Avenue., New Smyrna Beach, FL 32169
              BBB File Opened:
              9/18/1991
              Years in Business:
              19
              Business Started:
              3/24/2005
              Business Started Locally:
              3/1/2008
              Business Incorporated:
              3/24/2005
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Festiva Resorts
              • Zealandia Holding Company, Inc.
              • Blue Ridge Village
              • Peppertree Ocean Club
              • Coconut Palms Beach Resort II
              • Peppertree Atlantic Beach
              • Ellington at Wachesaw Plantation
              • Church Street Inn
              • Sands
              • Sandpebble Beach Club
              • Sand Castle South
              • Sea Mystic
              • Ocean Gate
              • Festiva Resort Orlando
              • Palm Beach Resort
              • The Shores
              • The Greens II
              • Hot Springs Coopershares
              • Los Lagos II
              • Tamarack Resort
              • Mirror Lake
              • The Cabins at Green Mountain
              • Branson Yacht Club
              • Coconut Malorie
              • Rangeley Lake
              • Southcape Resort & Club
              • Pelican Resort Atrium
              • Frenchman Orleans
              Business Management
              • Natalie Hoffman
              Contact Information

              Customer Contact

              • Butch Patrick, President
              • Herbert Patrick Jr, President/CEO
              • Elleveve Donahue Esquire, Associate General Counsel
              • Natalie Hoffman
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Timeshares

              Customer Complaints

              29 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              05/06/2024

              Complaint Type:
              Product Issues
              Status:
              Resolved
              Acct#**** / *************** ****** - Ive called several times seeking information on how to cancel our timeshare of 20 years. I am put on hold and never picked up again. Ive searched for an email address without success. The only way to contact them is under the contact us form submittal, again without any response other than an automated email from a 3rd party (****** ******************************* We used and enjoyed our timeshare when our kids were young, but now theyre grown and we have elderly parents to provide for, we do not have a need or desire for this vacation plan any longer and just need to know what you need from us to cancel effective 12/31/24 (since weve already paid this years maintenance fees and dont wish to pay for 2025). Weve been giving vacations away the last several years, and now that the account is paid in full, we just need to cancel. Please email me (email address associated with the acxount) with detailed instructions and any required forms and Ill make sure you receive what you need.
              Read More
              Read 28 More Complaints

              Customer Reviews

              18 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Virginia H

              07/06/2024

              I agree with the other owners, I have emailed the deeding department for ****** resorts, which apparently purchased the timeshare property. No response whatsoever. I received an email stating that the sell has been delayed until May. Well here it is July 6, 2024. I found I phone number and actually spoke to someone about the sale. They have no information. Apparently there is work going on at the property site. In ********** when property is sold, money is in escrow and upon recording the new ownership, money gets paid out. I would never allow work of any kind to be under construction without the sale being final. However I am told this is not the case. Work is being done before the close of sale???? So what is the truth? I see we are all in the dark. I did pay my maintenance fees in 2023 for 2024 and did have them returned. I see that this property is still listed in interval international.???? Sooooo Festiva Development Group, can you let us know what the heck is happening?
              Read 17 More Customer Reviews

              Local BBB

              BBB Serving Central Florida

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.