Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Timeshare Companies

Festiva Development Group, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Timeshare Companies.

Reviews

This profile includes reviews for Festiva Development Group, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Festiva Development Group, Inc. has 19 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1/5 stars

    Average of 16 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromGERALD G

      Date: 02/12/2025

      1 star
      We fell into a timeshare trap with Festiva that nearly destroyed our financial security. What started as a simple presentation with a small cash prize quickly became a nightmare. The salespeople ignored our age (83 & 77) and health challenges, aggressively pushing us to upgrade our membership despite our repeated protests. We ended up with a useless timeshare that costs us $2,667 annually in maintenance fees. We can't travel, our children don't want it, and the promised benefits were nothing more than empty promises. The company exploited our vulnerability, trapping us in a contract we never wanted. To anyone considering a timeshare with Festiva: BE CAREFUL! These presentations are designed to pressure you into making rash decisions. Don't be fooled by free gifts or smooth-talking salespeople. Protect yourself, read the fine print, and remember that these companies care more about making a sale than your well-being. Trust me, once they get you, they will not let you out no matter what lies and laws they have broken to make the sale.
    • Review fromLynn J

      Date: 02/06/2025

      1 star
      This review is to express our dissatisfaction and expose Festiva Resorts shady sales practices. Our trust was exploited, and we were completely taken advantage of. Our experience has been riddled with what we consider to be misleading depiction of the timeshare and omission of legal disclosures, to the point of calling it fraudulent. This purchase was predicated on lies, and the subsequent handling of the properties and treatment of timeshare owners have been appalling. The fraud began during a timeshare meeting on 03/3/14. We were told that it was urgent for us to move to Festiva as our failure to do so would render our Kosmas/Diamond weeks "useless" as more and more Diamond owners moved over to Festiva. We were falsely assured that our existing timeshare weeks would become obsolete unless we transitioned to Festiva, with promises of access to a wider network of resorts, including options like Hilton and Marriott exchanges through RTX exchange. Unfortunately, these were all lies. We were also misled about the desirability and ease of selling timeshare weeks, and that maintenance fees would remain stableanother lie! With regards to the selling of our timeshare weeks, we have never been able to achieve this. We were promised they would show us how to do this, but it never happened, just like the rest of their promises. The reality of my investment has been a series of disappointments: exorbitant maintenance fees, limited vacation choices, and poorly maintained resorts. We were promised that maintenance fees would only really rise minimally over time. Since 2015 maintenance fees have risen from $1096/year to $2329/year with additional special assessments for a total of $2800! We are retirees on very fixed incomes, and it is not feasible for us to continue paying such exorbitant fees for something that has not lived up to the many false promises that were made to us. We would never have agreed to any of this had they been honest. We are frustrated and angry!
    • Review fromWilliam V

      Date: 09/22/2024

      1 star
      Festiva ************** is selling off the condos in ****** Beach and turning them into apartments. Used to be there was 7 or 8 different Festiva resorts to choose from in ****** *********************** they sold off phase 2 of Ellington and now they have sold off phase 1. My fees have not gone down a bit and I have less to choose from! What the heck?
    • Review fromVirginia H

      Date: 07/06/2024

      1 star
      I agree with the other owners, I have emailed the deeding department for ****** resorts, which apparently purchased the timeshare property. No response whatsoever. I received an email stating that the sell has been delayed until May. Well here it is July 6, 2024. I found I phone number and actually spoke to someone about the sale. They have no information. Apparently there is work going on at the property site. In ********** when property is sold, money is in escrow and upon recording the new ownership, money gets paid out. I would never allow work of any kind to be under construction without the sale being final. However I am told this is not the case. Work is being done before the close of sale???? So what is the truth? I see we are all in the dark. I did pay my maintenance fees in 2023 for 2024 and did have them returned. I see that this property is still listed in interval international.???? Sooooo Festiva Development Group, can you let us know what the heck is happening?
    • Review fromCarol R

      Date: 06/13/2024

      1 star
      Same complaint as so many others. Asked for the exit plan. I was naive and thought payment would be negotiated for people that still owed, but we have paid of many years ago. They want $3000 in 30 days. No explanation. Doesn't matter that we've been paying the maintenance fee and all other assessments but haven't been able to use our points. This company is criminal.
    • Review fromWilliam C

      Date: 06/04/2024

      1 star
      Reading the comment from **********, we had the same bad experience with festiva selling the timeshare rights. We did not get a notification, and happened to find out when we went to book our reservation for this summer, only to find out it was being sold and no longer available. After research, I did find the deeding company that is supposedly selling it on behalf of festiva. The company handling it is...zea landia holding company, ******************************************************************************************************* email is deeding@ zhcompany.com I have contacted them by email and they are slow to respond, but don't give any real information and just keep saying it will be finalized next month, and I inquired in March and they keep pushing it out. If more owners can follow up with them maybe they will be more responsive and finalize this for us all.
    • Review fromJane B

      Date: 05/02/2024

      1 star
      Festiva Resorts and the homeowners association of Wachesaw Plantation East determined that the Resort was no longer going to be a timeshare. I, as a deeded owner, had no idea that it was legal for them to do this.I dont recall getting any notification of them doing this until I noticed that my deposits in ********************** were removed along with the bonus weeks I had gotten for depositing them. I have(had) a 3-BR lockout, so that means I had 2 resort weeks plus 2 bonus resort weeks disappear off of ********************** without warning. I called ********************** and they told me Id have to call ******************************************************************** East for an answer.Thats when I was told that there was something in the Annual Meeting Notice that said there was going to be a member vote (unspecific) during the Annual Meeting. The homeowners association apparently had voted that Ellington at Wachesaw Plantation East would no longer be a timeshare facility.I tried to call the Attorney General of the state, but apparently they dont handle customer complaints. I was then directed to the ************************** of the state, they contacted Festiva. However, the ************************** has NO enforcement ability. I did, after much complaining, get my $1.3k maintenance fee refunded to me for the weeks that they clawed back.Supposedly, we were supposed to get a $5.2k settlement for our $40k timeshare this spring; first sometime in March, then by April 28th, and now sometime in May.If the ************************ in ************** doesnt take consumer complaints and the ************************** has no teeth, how does the state become aware of potential fraud?
    • Review fromSharon E

      Date: 09/13/2023

      1 star
      I bought my timeshare over 20 years ago and I am now 83 years old and can not pay the ever increasing maintence fees. I offered to GIVE back the week/unit two years ago through my lawyer by a quit claim deed and they refused although I told them I could not and would not pay the fee anymore. If I die, what happens to it then? I think they are crazy not to take it back and resale it as I have no more money to pay the maintence and fees they keep adding. Sharon E.
    • Review fromLawrence J

      Date: 08/17/2023

      1 star
      Owner ID# ******, both my husband and I purchased a timeshare with Festiva, over a decade and a half ago, and traveled a lot when we were younger. But, never thought the bookings we made was up to par to the units that we were shown when we purchased the timeshare. We stayed in either low budget units or units that needed improvements, and when complained about where the money we were paying for upgrades was going, we were told that it was going for improvements, but we never seen any improvements. Instead, the properties that should have been improved was later removed from the listings. We are forced to walk away from a property that we paid over $10,000 for, than to continue spending money on dilapidated properties that we do not feel is safe from bacteria. Since, you want to charge senior citizen an exit fee on top of all the money we have paid to Festiva already for this no good program, we will notify better business bureau of how you are over-charging owners for services that you obviously are not performing with Special Assessment fees, FAC Property Rental fees, Maintenance Fees, and Reserve Fees. Please send us the package, so that we can Exit out, and be done with Festiva. Sent from Mail for Windows
    • Review fromSteven K

      Date: 07/05/2023

      1 star

      Steven K

      Date: 07/05/2023

      First experience with a Timeshare company and I would highly recommend that anyone do their research on ANY Timeshare company! Festiva Adventure Club should be shut down and everyone arrested for committing Grand Larceny!!!! The sales rep was a high pressure, dishonest scam artist that preyed on the heart strings of my wife and I and the recent death of our son. He even went as far as saying that his brother had recently died and in a similar fashion to our son. I called them and was instructed to file an “Exit Request” in which we received an email saying we can exit our agreement but it will cost us $14 k + Also, everyone should be aware that this appears on your Credit Report as a loan

      Festiva Development Group, Inc.

      Date: 07/12/2023

      Thank you for review and expressing your concerns. If you have any questions regarding the release option please contact owner services. A representative will be able to assist you.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.