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Find a Location

Ocala Regional Medical Center has 1 locations, listed below.

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    Business ProfileforOcala Regional Medical Center

    Hospital

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    4 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1431 SW 1st Ave, Ocala, FL 34471-6500
    BBB File Opened:
    10/1/2004
    Years in Business:
    19
    Business Started:
    10/1/2004
    Alternate Business Name
    • Ocala Health
    Contact Information

    Principal

    • To Whom It May Concern

    Customer Contact

    • To Whom It May Concern
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/23/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unresolved
    My father was taken to this Hospital for major fall that caused TBI (Tramatic Brain Injury). The fall caused a brain hemorrhage (bleeding). From that moment on even thru tonight my father has been mis-diagnosed, not given MRI as requested many times, especially for bleeding brain, he was not given IV, not fed much, never given water to where his mouth and lips were so dry is was aweful. They never hardly changed his soiled sheets for up to 10 hours at times after we continually asked. He was there for 10 days and they would never help him to bathroom or clean his bed because they wouldnt help him. His blood pressure was at deadly levels because they were not giving him IV after we requested for days. He was verbally abused. Nurse **** was so mean I have her on recordings lying to us straight thru her teeth. Risk Manager ***** never returned my calls after I tried getting my father help who was falling out of bed. They hid his phone and nurse call button. Put him on random orthopedic floor far away from everyone. List goes on and on. They even gave us paperwork of different patient and didnt realize until we told them. Thats HIPPA violation that we caught and said this isnt my father. He was even told this morning he would be transferred to physical therapy and at 11:30pm,15 hours later still nothing and no communication. I called and they just hang up on me everytime!!! Doctors too!! Overall, he was abused verbally and physically. We documented much of this via video and voice recordings. We have tons of notes of full 10 days We have tons of evidence against them of this abuse. Files are too large to send as we have a plethora of evidence via recordings of the abuse!!!
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    Customer Reviews

    0 Customer Reviews

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