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          Service Star Air Conditioning & Heating, Inc. has 1 locations, listed below.

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            Business ProfileService Star Air Conditioning & Heating, Inc.

            Air Conditioning Contractors

            Contact Information

            18735 E Colonial Dr Ste 100

            Orlando, FL 32820-3012

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            Email this Business
            (407) 568-4688

            Customer Reviews

            3/5

            Average of 4 Customer Reviews

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            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 31

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Products & Services

            This company provides cooling and heating services for installation, repair or maintenance including thermostats, duct cleaning, ultraviolet lights, air cleaners and filtration.

            Business Details

            Location of This Business
            18735 E Colonial Dr Ste 100, Orlando, FL 32820-3012
            Email this Business
            BBB File Opened:
            7/18/2016
            Years in Business:
            31
            Business Started:
            9/16/1992
            Business Started Locally:
            3/11/2015
            Business Incorporated:
            2/2/2015
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Business Management
            • Catherine Harris, President
            • Robert Noeker, License Holder
            Contact Information

            Principal

            • Catherine Harris, President
            • Robert Noeker, License Holder

            Customer Contact

            • Catherine Harris, President
            • Matthew Harris, Vice President
            • Robert Noeker, License Holder
            Additional Contact Information

            Phone Numbers

            Email Addresses

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            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            4 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Donna S

            06/26/2024

            I too would leave a 0 if I could. I was misled into purchasing a new AC. Prior AC was only 4 yrs old but tech said it was 10. Tech showed photos of unsafe new ACs for next yr and said I should get one before next yr since they can blow up. Tech said that he read tag on AC showing an age of 10 yrs. Once AC was in driveway, I found tag and it was only 4 yrs. When he was asked why he quoted yr 2014, he stated that his eyesight is poor and he misread the tag. I tried to discuss with owner of company. Owner agreed with tech that the unit must not have been able to be repaired, yet did not state what was wrong with it. Originally called them for annual tune up. Old unit was leaking water from pipes in front of unit. New unit leaking water in same area. Tech then said that it was normal condensation. Shady business if you ask me!!!

            Service Star Air Conditioning & Heating, Inc. Response

            06/27/2024

            I am sorry that you feel this way. When the technicians came out you told them that the system kept having problems and you wanted to upgrade your system to a 2-stage system. Your current system was a 2019 ******* that needed repairs. (We have pictures of the coils from the ******* system that needed to be replaced because it was leaking) We have serviced your home located at: ************************************************** since 2022. Our technicians were there on 6-14-24 where you signed the invoice to upgrade the system, the new system wasn't installed until 6-21-24 after having your neighbor who you said was a retired electrician come to give a second opinion. You had 7-days to change your mind from when you signed the invoice to upgrade the system until the system was installed. Please read the front and back of your invoice, and if you have any questions, please don't hesitate to contact us.
            Read 3 More Customer Reviews

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