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Find a Location

KPR Group Holdings LLC has 1 locations, listed below.

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    Business ProfileforKPR Group Holdings LLC

    Auto Parts

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Orlando, FL 32807
    BBB File Opened:
    5/8/2023
    Years in Business:
    3
    Business Started:
    6/29/2021
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Kings Performance Inc
    Contact Information

    Customer Contact

    • Willy Espinoza, Manager
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/10/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    In August of 2023 I dropped my 2018 ****** Tundra off the ***** ******** for a simple tune due to a turbo charger put on my truck from another shop. Originally the plan was roughly $1,500 for the software and tuning. I paid a lump sum up front, then was asked to pay more before the job was done. Excuse after excuse has been told to me and empty promises of the truck being done. From fuel system add ons to exhaust abortion and added oxygen sensors. The list goes on and on. Ive now paid over 11K and have seen no pictures of parts that needed replacing or videos of dyno tuning. Which were all agreed upon verbally before I left the shop. Hes now sent me an update bill requesting me to pay him $2,200. $400 of that **** is for a battery, that kind you I replaced 2 weeks into the tuning job as he said the tuner was having issues due to battery voltage. So now he says the battery is bad again, which is under warranty. So why am I being charged? I believe hes charging for things that arent being done. Ive paid roughly 85% of the total cost (including the new bill) and dont want to give him any more $$ until the truck is done, running right and my old parts are returned. I believe he is robbing ***** to pay **** as when I dropped the truck off, he made the comment of a customer not paying a bill for a *** that was sitting there for months. My truck has been there for 9 months now. I feel like a lot of other customers have to have the same complaint but havent reached out. All photos, invoices and communication are in my phone as he text messages me. Anything you need, Ill be happy to provide. Thank you in advance for your help,Officer ****
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Richard L

    5 stars

    02/29/2024

    We had a great experience with this company while in town for SickWeek, we were in a struggle and they came through last minute after hours to source all of our needs, the *** team was very straight forward and even gave us some contacts and pointers for any future references we may need regarding our team.

    KPR Group Holdings LLC Response

    03/05/2024

    Thank you so much for your positive experience *******! We appreciate your business!

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