Business ProfileforGolfNow, LLC

Golfnow uses very deceptive advertising for their golf pass plus membership in two different areas when you sign up making you think that signing up for the membership waives the fees for the duration of the member ship using language "waived fees" and convenience fees waived for golf pass membership, insinuating that it would be the whole year. Although it is only 10 or 12, which equtes to less than $30 a year, not a great value there. No big deal, after reading their cancellation policy it is fair and allows you to cancel your subscription within 30 days for a refund if you have not used any of the benefits FOLLOWING your subscription membership. I booked a tee time while creating it which would not be following the membership sign up it would be during. Either way, I decided to cancel that reservation so therefore I had not used any of the benefits before during or obviously FOLLOWING the subscription sign up. I called the very next morning looking for my refund as the false advertising got me and I was not looking to continue as I saw no benefit in this service. Honestly it would have been all good if they just told me flat out no and told me to kick rocks but I had to waste an hour of my time calling back waiting on hold and every time I told someone I wanted to cancel the membership they would put me on hold and then hang up the call a few minutes later. I I've never actually seen such poor customer service straight out of a movie. On the 5th or sixth time I finally got someone to pick up the phone and not hang up on me after explaining the policy and why they should be refunding she flat out refused. All I want is my refund.