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          Central Florida Chrysler Dodge Jeep Ram has 1 locations, listed below.

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            Business ProfileCentral Florida Chrysler Dodge Jeep Ram

            New Car Dealers

            Additional business information

            Additional Info:
            This company has been sold to new ownership. If you have a complaint in regards to an interactions after October 8, 2018, please fill under new ownership.
            See all additional business information

            Contact Information

            8675 Commodity Cir

            Orlando, FL 32819-9003

            Get Directions
            Visit Website
            (407) 351-9940

            Customer Reviews

            1.93/5

            Average of 14 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            26 complaints closed in last 3 years

            11 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 5

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            8675 Commodity Cir, Orlando, FL 32819-9003
            BBB File Opened:
            10/1/2004
            Years in Business:
            5
            Business Started:
            10/2/2018
            Business Started Locally:
            6/16/2000
            Business Incorporated:
            6/16/2000
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Central Florida Chrysler Dodge Jeep Ram
            • Orlando J Automotive Management, LLC
            Business Management
            • Charles Gonano, Operations Director
            • Anne Mcdonald
            Contact Information

            Principal

            • Charles Gonano, Operations Director

            Customer Contact

            • Charles Gonano, Operations Director
            • Anne Mcdonald
            Additional Contact Information

            Fax Numbers

            • (407) 992-3262
              Primary Fax

            Phone Numbers

            Website Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            26 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/12/2024

            Complaint Type:
            Product Issues
            Status:
            Resolved
            To clarify, I live full time in an RV and travel the country extensively. We have a permanent mailing address in ************, and are currently in northern ******** for the summer.My wife and I purchased a vehicle in December 2023 and were subsequently sent two separate refund checks which total $99.00 from the dealership identified as tag refund. One is dated in February 2024, the second in March 2024. Each check has an expiration date of 20 days from date of issue. The checks were sent to my address in ************. We were in Florida at the time the checks were issued, and were also in regular communication with the dealership during that time.We initiated a mail forward when we arrived in ******** and discovered the checks which had since expired. I have repeatedly attempted to resolve the issue by calling the dealership, and have left three different messages. None of my calls were returned. In each message I have identified myself, the check numbers, and my phone number. All to no effect.I am requesting assistance with getting the check(s) reissued and sent to my current address in ******** so they do not expire before I am able to deposit them.
            Read More
            Read 25 More Complaints

            Customer Reviews

            14 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Anthony L

            07/27/2024

            I had a frustrating experience with Central Florida Chrysler Jeep Dodge Ram. It's disheartening when a purchase doesnt go as smoothly as expected. Heres a summary of My experience:1.Price Discrepancy: The advertised price of $21,999 did not match the final amount you paid. The addition of various charges led to a total cost of $28,240.77.2.Taes: 1600 3.Extra Charges: I was charged $800 for window Tent on a used vehicle, which was old and had pinholes in the Tent.4.Central Florida Advantage Plan You were also required to buy the Central Florida Advantage Plan for $1,500, despite not wonting or needing it, I live over 2hr away from the dealership 5.High administration fees. $2,341 6.Post-Sale Issues: Despite being promised that the cracked windshield would be addressed, you had trouble getting a follow-up from your salesperson after the sale.7.Overall Experience: this was the worst experience Ive had out of the 10 vehicles I purchased.
            Read 13 More Customer Reviews

            Local BBB

            BBB Serving Central Florida

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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