Business Profile
Online Retailer
Magic BraThis business is NOT BBB Accredited.
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Reviews
Customer Review Ratings
1.09/5 stars
Average of 64 Customer Reviews
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Review fromPatricia F
Date: 04/17/2025
1 starMagic Bra is a scam. Made the mistake of buying 4 bras. Totally ill fitting. No phone number for customer service, only by email, which takes them 2 days or so to get back to you. You can't return for exchange, only to learn you have to spend more $ for another crappy Bra. Reported them when Ad came up online. Wasted ****** on a scam. Their response is the same every time, no resolution or refund.Review fromDonna L
Date: 03/04/2025
1 starDonna L
Date: 03/04/2025
Majic bra is spam! almost month and still no order. Number my gave me is closed. same email response 5 times. nothing dont buy!Magic Bra
Date: 03/09/2025
Hi *****, we understand how frustrating it must be to wait for your order, and we sincerely apologize for the delay. We also regret any confusion caused by the repeated email responses. Please know that we are checking on this further and you should receive an update from one of our team members.Review fromJack T
Date: 12/22/2024
1 starJack T
Date: 12/22/2024
Can't email them, can't call them, have no way to get order help. It's been weeks since my order was placed and still nothing has arrived. I am convinced I have been ripped off.Magic Bra
Date: 12/25/2024
Hi ****, Thank you for your review. We sincerely apologize for the frustration and inconvenience you've experienced. This is not the level of service we strive to provide, and we're truly sorry for falling short of your expectations. Please know that your feedback is invaluable to us, and we take it seriously as we continually strive to improve our products and services. After reviewing your account, it seems you've been in communication with one of our customer support representatives. It appears that your parcel is still in transit and well within our shipping timeframe quoted in our website. We want to assure you that we are legit company. We apologize for any inconvenience caused and appreciate your understanding as we work to resolve this matter. Any further concern, please contact us at ************************************Review fromJo I
Date: 11/11/2024
2 starsJo I
Date: 11/11/2024
Their charging ***** to get refund, they want ***** for 1st bra replacement and 5.00 for each additional bra. But will give you $$ back in a code to apply to your order from your purchase. I have no faith in this. I recommend not to buy from this company. I wished I checked BBB. They say 30 days to return customer satisfaction guarantee, yeah for additional dollars. They charge you for the expense of running their business. I requested a full refund. We'll see what happens.Magic Bra
Date: 11/13/2024
Hi **, thank for this review. We sincerely apologize for the inconvenience it caused you. This is not the level of service we want you to experience. Please know that your feedback is invaluable to us, and we take it seriously as we continually strive to improve our products and services. After reviewing your account, it seems you've been in communication with one of our customer support representatives. A free replacement has been offered to you and we are awaiting your feedback. We want to assure you that satisfaction of our customer is our priority. We apologize for any inconvenience caused and appreciate your understanding as we work to resolve this matter.Any further concern, please contact us at ************************************Review fromPeggy M
Date: 10/28/2024
1 starPeggy M
Date: 10/28/2024
I was foolish enough to purchase this bra. They aren't even worth the price of the shipping. It took 7 emails for them to offer me half of my purchase price, though I repeatedly said I wanted to return them for a full refund. DO NOT BUY THESE! They said I could donate them, I said I'd would throw them in the trash, as that's all they're good for. The material is very scratchy against my skin. A bad deal all the way around. I'll check with BBB FIRST, next purchase.Magic Bra
Date: 10/30/2024
Hi *****, thank you for this review. We sincerely apologize for the frustration and inconvenience you've experienced. This is not the level of service we strive to provide, and we're truly sorry for falling short of your expectations. Please know that your feedback is invaluable to us, and we take it seriously as we continually strive to improve our products and services. After reviewing your account, it seems you've been in communication with one of our customer support representatives. It appears that a partial refund for your order has been agreed upon. We want to assure you that satisfaction of our customer is our priority. We apologize for any inconvenience caused and appreciate your understanding as we work to resolve this matter.Any further concern, please contact us at ************************************Review fromRachel T
Date: 10/25/2024
1 starRachel T
Date: 10/25/2024
They advertise hassle free return and then try to tell me my only option is to buy a new bra for just the price of shipping and gift my bra to a friend. First of all, disgusting, no one does that. Second of all why would I be interested in buying another poorly made product if I was that dissatisfied with the first? Do NOT purchase anything from this site. Waste of money.Magic Bra
Date: 10/27/2024
Hi ******, Thank you for your feedback. We sincerely apologize for the frustration and inconvenience you've experienced. This is not the level of service we strive to provide, and we're truly sorry for falling short of your expectations. Please know that your feedback is invaluable to us, and we take it seriously as we continually strive to improve our products and services. After reviewing your account, it seems you've been in communication with one of our customer support representatives. It appears that a full refund of the product order has been issued to you. We want to assure you that we're processing the refund as quickly as possible. Please allow 7-15 business days for the refund to reflect in your account. We apologize for any inconvenience caused and appreciate your understanding as we work to resolve this matter.Review fromEllen W
Date: 10/11/2024
1 starEllen W
Date: 10/11/2024
I am in the process of trying to return this bra that I can use. I've been going back and forth on trying to get a full refund. They want me to pay to ship it back which puts me at a loss. Magic Bra your not conducting a fair or honest solution. Your taking our money and benefitting on an unusable product in my case.Magic Bra
Date: 10/12/2024
Hi *****, thank you for writing this review. We take pride in providing excellent service and are so sorry to know that we have let you down. To address your concern promptly, a full refund of the product ordered will be issued to you. Any further concern, please reach out us at ************************************Review fromDiana D
Date: 10/10/2024
1 starDiana D
Date: 10/10/2024
Very slow delivery, took about ******************************************************************** addition, skin under the bra began to itch and turned red. Contacted them repeatedly about the issues, and rather than provide a refund or return they offered to send more bras for a fee of $10 for one and $5 for two.Magic Bra
Date: 10/12/2024
Hi *****, thank you for writing this review. We take pride in providing excellent service and we are sorry to know that we have let you down. No worries! A full refund of the product ordered will be issued to you. Any further concern, please reach out to us at ************************************Review fromHarriett B
Date: 09/30/2024
1 starHarriett B
Date: 09/30/2024
I wanted to return my purchase because the bra didnt fit. The color also was not as pictured. **************** gave me the option to replace the order for (maybe) a better fit for the cost of shipping $10 for the first item, $5 for the second, stating that would be a better deal and less hassle than returning. I replied once to them, but was unable to reply a second time. I tried to call them, but got an answer that due to the pandemic there was no one to answer and got hung up on. This company is a total scam. I only wish I had read these reviews before I purchased.Magic Bra
Date: 10/02/2024
Hi ********, thank you for your review. I am sorry for the inconvenience caused you. Unfortunately, we are unable to provide phone support for a moment but you can always reach out to us via email.Your feedback is invaluable to us and we are committed to resolve your concern and make it right. Please reach out to us at *************************************Review fromChris C
Date: 09/08/2024
1 starChris C
Date: 09/08/2024
Impossible to track order. When you enter code it gives you one of those pop *** to enter the word on screen. Everytime you enter it it says incorrect no matter how you enter it. I tried sending a complaint and received no reply. This company is a scam as far as Im concerned. I wasted my money!Magic Bra
Date: 09/10/2024
Hi *********, thank you for your review. And I am sorry to hear that the the tracking number does not work. Please be advised that processing and handling take 2-3 business days and that does not include the 7-10 business days shipping timeframe. Upon checking, parcel has been shipped out and tracking has been updated. To further assist you, please reach out to us at *************************************
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