Personal Injury Lawyers
Morgan & MorganHeadquarters
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Reviews
This profile includes reviews for Morgan & Morgan's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 504 Customer Reviews
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Review fromChris W
Date: 04/30/2025
1 starChris W
Date: 04/30/2025
So far they received a settlement check for my accident back in October 2024, since December of last year the lawyer representing me has ignored all contact I have sent be it by email or phone.I have reached out to there complaints department with little help from them also, I am currently looking for legal help against themMorgan & Morgan
Date: 05/01/2025
Dear *****,
Were sorry to hear about your experience and take your concerns seriously. This is not the level of service we strive to provide.
Please contact us at ******************* or **************, so we can look into your case and work toward a resolution as quickly as possible.
Thank you,
Review fromBenjamin S
Date: 04/25/2025
1 starBenjamin S
Date: 04/25/2025
May 2024, I enlisted the professional services of Morgan & Morgan. They accepted my case because of a *****************,(Osteomyletis) and assured me that I had nothing to worry about with their professional's on my case. I filled out the necessary form's for them to do their job's effectively. By January 2025, they were calling me asking me to fill out more duplicate form's for the V.A.! They screwed my case up so bad, that I actually wished that I had went to another Attorney. The excuses I received were, "We couldn't find your ****************** Policy because he was a Former Federal Prison Guard with "BLACKED OUT INFORMATION!" The next excuse I heard was that there wasn't enough money on my *********************** Policy for it to be worth their while! There is nothing personal here, just my 1st and last experience this Law Firm that claims thing's that they????? "I actually believed in them!" Now I don't!Morgan & Morgan
Date: 04/28/2025
Thank you for sharing your experience. We're sorry to hear about the difficulties you've encountered and regret that your experience did not meet expectations. Your feedback is important to us and will be shared with the appropriate team as we continue working to improve our services.Review fromHaile D
Date: 04/22/2025
2 starsHaile D
Date: 04/22/2025
I was in a car accident with strange circumstances. Short story is my vehicle was struck by a vehicle being towed and the driver fled the scene. Attorneys immediately called and I went with M&M. M&M set appointments for evaluation and medical treatment which I attended. When it came to actual case and investigation they want me to do the work. I just gotta a call that they're dropping my case do to insurance issues and not being able yo obtain information on the other party. They didn't even try to obtain video themselves or locate by using the other vehicles vin#I don't recommend this business.Morgan & Morgan
Date: 04/23/2025
We are so sorry that our firm was unable to take on your claim at this time. Our attorneys reviewed your case closely and considered every potential avenue of legal representation. We always strive to ensure clients understand the reasons we are not able to proceed with a case. If you feel you did not receive a clear explanation, please dont hesitate to reach outwe would be happy to discuss it further with you. You can contact us at ********************Review fromThomas s
Date: 04/17/2025
1 starThomas s
Date: 04/17/2025
They don't care about you unresponsive just try to pass you through there paid injury doctors even when you don't have anything wrong and take a lengthy trail they hope for do not recommend at allMorgan & Morgan
Date: 04/21/2025
Thank you for sharing your detailed feedback with us. Were truly sorry to hear about your experience and the concerns youve raised. Please know that your feedback is valuable and will be reviewed internally to help us identify areas where we can improve. We appreciate you taking the time to bring it to our attention. If there is anything further youd like to share, please dont hesitate to reach out directly.
-Client Experience Team
Review fromCarolle B
Date: 04/15/2025
5 starsCarolle B
Date: 04/15/2025
Morgan and Morgan provided me with the most knowledgeable and professional service I could ask for. ***** ******, was my case manager, she constantly made herself available to answer any question I had concerning my case. Her knowledge and expertise proved to be very important and comforting to me during this period. I highly recommend this Law Firm and Ms ****** as your case manager!Morgan & Morgan
Date: 04/17/2025
Thank you for your feedback and review *******. It means the world to us!Review fromSteve J
Date: 04/10/2025
1 starSteve J
Date: 04/10/2025
These people are ambulance chasers looking for a paycheck. Greedy lawyers with no ethical morals.They will drop you like a hot potato if the case goes at all complicity. Now Morgan & Morgan is sueing any lawyer who visits a client at a hospital claiming unjust approachment like there saints or something. Dont call these cut throats and find a real lawyer for your case. Someone who will communicate with you and has the curtesy to reach out and tell you I dropped the case so youre not left in the dark hanging for six months wondering whats going on ! ??????? MORGAN & MORGAN YOUR FIRED !!! ??Morgan & Morgan
Date: 04/14/2025
Thank you for sharing your concerns. Were sorry to hear about your experience and appreciate you taking the time to provide your feedback.
We understand that legal matters can be stressful and frustrating and please know that we take this kind of feedback seriously and are continuously working to improve the client experience.-Client Experience Team
Review fromMichael S
Date: 04/10/2025
5 starsMichael S
Date: 04/10/2025
My mom used the ******** faulty air machine that's involved with the lawsuit. She had two heart attacks and died after the second one. Sounds like a cut and dry case but morgan and morgan turned me down within minutes. I guess doing alittle work on s case scared them.Morgan & Morgan
Date: 04/14/2025
Thank you for reaching out and sharing this information. Were very sorry to hear about your loss.
Case evaluations can depend on a variety of factors, and a decision not to move forward is not a reflection on the merits of the claim. We understand how difficult and frustrating this process can be, and we appreciate you taking the time to reach out. We wish you the best moving forward. -Client Experience TeamReview fromP. G.
Date: 04/08/2025
1 starP. G.
Date: 04/08/2025
morgan and morgan profess to be "for the people" is all bull c*** I contacted morgan and morgan about a possible suit against ***********. the man on the recorded line told me that is "not in their scope" of suits and to contact the ***********************. If duke energy and dismiss tens of thousands of fried equipment and appliances in my home due to "excessive amount of voltage" that got into my house....their words...not mine. And I have proof of the ***** of voltage and a duke employee telling me that their "was faulty equipment ..that has now been fixed"....but I am left with a blown brand new AC unit....the upstairs unit. (I just paid 13K for the new unit) 2 variable speed pool pumps, refrigerator, TV, coffee maker....several power strips fried, pin ball machine, built in 2 ovens, stand alone popcorn maker, mechanical vintage nickel pony, not to mention all the small various plug in items now fried....**** came to my house and told me there was a problem on their end and to file a claim. I did and now duke says they are not responsible. They know they can get away with this and Morgan and Morgan is not big enough apparently to even talk to me to advise me how to proceed, but to tell me to call the bar association to have them recommend a lawyer.....so sad....So the commercials saying they are "for the people" is all a bunch of ****...they only want to sue someone who had insurance and have an easy pay off....I would never call Morgan and Morgan ever again. Seems if they are really for the people someone could have at least recommend how I can proceed. I guess everyone is scared of *********** and no one will take them on. I have a legitimate complaint against **** and I can't even discuss with someone there. I guess their lawyers aren't good enough or smart enough to help out someone who is getting screwed by a multi billion company. I guess you can't count on this lawyer outfit to take on someone like duke. They aren't savvy enough....Morgan & Morgan
Date: 04/09/2025
We sincerely apologize that we were unable to assist you with your case. While we strive to help everyone to the best of our ability, there are many factors that influence our ability to take on a case. Thank you for sharing your thoughts with us.P. G.
Date: 04/14/2025
Like I said.unless its an insurance company with deep and an easy win Morgan and Morgan lawyers wont take the case. If these people are really for the people . Someone there (unlike the rude man who took the call) a lawyer could have given me advise on how to proceed. Ive already got it handled and **** has taken responsibility. I have yet to see how they plan on making it right though. Thats whats left to see and Im sure I still will Have a fight on my hands. If I even need a personal injury lawyer this one will not be on my listReview fromClay K
Date: 04/04/2025
1 starClay K
Date: 04/04/2025
No action after 7 months. Had to call to ask why. They said they decided not to take this case. Found that out today. ********Morgan & Morgan
Date: 04/07/2025
Hello, we're sorry to hear about your experience and understand your frustration. While we strive to assist as many clients as possible, some issues may require different avenues. We appreciate your feedback and hope you find the support you need. Thank you for sharing your thoughts with us.Review fromRobin V
Date: 03/31/2025
1 starRobin V
Date: 03/31/2025
Dont jump into using and Morgan and Morgan. I had the worst experience and when I wrote to their customer service to try to get help they sent the attorney back to call me and thats the only time Ive ever heard from the attorney. I wouldve been much better off working with the insurance company over Morgan and Morgan do your research before you choose them. Best advise I can give based on my experience. Big is not always the best .Morgan & Morgan
Date: 04/02/2025
Thank you for taking the time to share your experience with us. We apologize that your interactions with our firm did not meet your expectations. Client satisfaction is of the utmost importance to us, and we are truly sorry to hear that you felt unsupported during your case.
We value your feedback and will use it to review and improve our processes moving forward. Please dont hesitate to reach out if you would like to discuss your experience further. We are committed to addressing any concerns and ensuring better service in the future.
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