Business ProfileforAmerican Quality Inspection and Repair Service Quotes, L.L.C.

Unfortunately my recent experiences dealing with this company have been ABISMAL to say the least. I called them because the leak in my roof that they had repaired returned in the exact same spot. I was WELL within my 1 year guarantee for the repair. I had to call 6 different times and hound them to come out, the older man I spoke with was RUDE from the start and on our first call was immediately defensive and stated that "if it's not from the same leak they won't fix it." Nevertheless, I ignored that and gave him the benefit of the doubt. He kept making appointments with me to inspect then wouldn't show up. When I would call back, he would say "oh I forgot all about you." Completely unprofessional, however I continued to be polite. The man got upset trying to enter my community, which he has been in a few times as I foolishly recommended this company to my neighbor across the street, WHO IS ALSO having issues again with her roof and he is ALSO dodging her calls. He sped through the guard gate with his car and called me stating "it was my fault for not answering the phone" and our security guards were already calling the police to remove him when I called to stop them. No idea why he did that, as his company was listed on my approved visitors list... When he arrived I again reminded him that we had been previous customers, and his son had been the one to carry out the initial repairs. He accused me of lying to him during my initial phone call, claiming I didn't tell him this was a re-repair of their previous horrible job, WHICH definitely wasn't the case. He barely inspected, did NOT go into my attic and barely got on the roof. He was here for maybe 15 minutes in total and told me I would have to pay ANOTHER almost thousand, claiming that my solar panels were the cause of the issue. Meanwhile there is no other leak in my roof under the solar panels anywhere else. THE KICKER was that the... FULL DESCRIPTION ATTACHED AS DOCUMENT