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Find a Location

American Financial Cars Group Corp has 1 locations, listed below.

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    Business ProfileforAmerican Financial Cars Group Corp

    Used Car Dealers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    5735 S Orange Blossom Trail, Orlando, FL 32839
    BBB File Opened:
    9/12/2016
    Years in Business:
    9
    Business Started:
    4/28/2015
    Type of Entity:
    Corporation
    Business Management
    • Adrian Olivera, President
    Contact Information

    Principal

    • Adrian Olivera, President

    Customer Contact

    • Adrian Olivera, President

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/13/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    American Financial Cars Group Car dealership Went to check there cars 24 April AC not cooling Went back to get the car and end process of purchasing the car. April 27th ** ** ***** **** **** * ****** ******* **** ******** ** ***** ** ******* **** **** * ****** ******* **** ******** ** ***** 2.3 miles I did not notice any problem with the suv Drove to **** ********* ***** winter haven fl 41millas I started to notice something wrong with the car 10 may From **** ********* ** winter haven fl drove to Corner **** ****** .03 miled To purchase Tires $200 After that drove to 11413 fillmore ave Seffner fl I called dealership to let them know about the problem. They got a towing truck pick it up. Suv was having the same issue with the tranmission 13 may Car dealership gave me a loaner And i drove home. Next day when I was to leave the house I was going to pull down the wheel and it came out. I called dealership explained to them what happened. They came and pick it one in one week. They also give me another loaner and the 2nd day of used left me stranded in a plaza in ****** ******** **** * **** *** ****** *******, FL 33617 Called the dealer to have them pick it up. And it took them a weeek to pick it up. Julio 25 Picked up the car from dealership *** * ****** ******* **** ******** ** ***** Had an Engine oíl alignment $60 Drive home New battery $150 ***** ******** *** ******* **  Car started to giving problems in the highway. Made it home forcing the car . They pick up the car with a tow truck after one week. They stayed with the car one month replacing for the 2nd time a used transmission. September 6th 2023 I went to pick up the car from the dealer **** * ****** ******* **** ******** ** * ***** ** **** ** *** ** ** ********* ** ***** To have boll joint replace *** ** Tie road end Spent $400 on parts. On my way home to ***** ******** *** ******* *** started to have same problem with transmission. Called dealership they came with a tow truck to pick me up and leave me at the dealer shop that where replacing my transmission. They have told me both of the used transmission was bought in a junker with warranty. Spoke to the owner Adrian he said he was going to pay out of pocket for a new transmission. Since he's insurance cover him 1,500. He promised to my dad and me he was going to take him 4 days to havevtge car ready my and drop off to me. Called the dealership on Monday Sept 11th Spoke with Fabiana, the only person that knows about this case since day 1. She said she doesn't have any update for me. She stated she will be calling me back same day and she didn't. I tried to contact the owner several times and I got no answer. Spoke with the shop where they put used transmission and they stated that the owner said he's not buying no new transmission. He stated transmission will be replaced with a used one again for the 3rd time. I spoke with the dealer ship and they said to stop calling them because its not with them that i have to deal with its with the mechanich that is changing transmission. He said he's waiting on warranty to see if it will cover again to replace used transmission with a used one. After that they stated that it will be my responsibility to figure out on my on. I've been missing work. I clean houses and without a car I can't drive . I have spent around 1k on transportation. And another 1k changing broken parts. I need help The car doesn't run I'm financing a car witought having it. Please help
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    Customer Reviews

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    Local BBB

    BBB Serving Central Florida

    BBB Reports On

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