Business ProfileforPriderock Capital Management, LLC

I am writing to express my extreme disappointment and frustration with the ongoing issue of the air conditioning being out in my apartment for the past 15 days. As an asthmatic, the lack of a functioning air conditioning system has not only caused me physical discomfort but has also put my health at risk. I have been forced to spend money on hotels for several nights in order to escape the unbearable heat in my apartment. The portable AC units that the maintenance team provided either leaked terribly or simply blew out hot air from outside, providing no relief from the sweltering temperatures. The lack of urgency and incompetence displayed by both the maintenance team and the leasing office in addressing this emergency situation is completely unacceptable. It is the hottest month and weeks of summer, and yet no meaningful steps have been taken to resolve the issue in a timely manner.Due to the property management company failing to provide me with a habitable living environment. I am demanding that all late fees be removed from my account and that I receive at minimum 50% discount on my rent for the month of July. According to the laws of the state of Georgia, landlords are required to provide tenants with a working air conditioning system if the temperature exceeds 80 degrees. My apartment has been consistently above 86 degrees for several days, with temperatures outside exceeding 90 degrees. I was assured that the issue would be resolved by Friday, July 12, as per a voicemail that I have on record. However, no one showed up on that day, leaving me to suffer in these inhumane conditions without any relief.I demand immediate action to rectify this situation and provide me with the basic necessity of a functioning air conditioning system.I expect a prompt response to this email - in writing and a concrete plan of actions to resolve this issue. Failure to do so will result in further escalation of this matter.