Business ProfileforTom Gibbs Chevrolet

I am a long time customer of this dealership, having brought my previous vehicles in for service since I moved here in 2011. The first time I purchased a vehicle there was in May 2019 and then I traded in that vehicle this past February for a used vehicle. This purchase was a 2019 Jeep Compass Sport. On the test drive, myself and *********** noticed a slight clunking noise. The noise eventually got worse and I brought it in to get looked at in March. I had to pick my car back up since I crashed the loaner car and was not able to bring the car back for repair until July. A part was replaced and was fine when I picked my car up, only for the clunking to return the next day. I brought my car back again this past Friday to be looked at again and it's another part related to the one that was replaced. I was given a quote by my service advisor and he told me that sales will no longer be paying for any further repairs to my vehicle and that my warranty has expired. My vehicle only had a 3 MONTH warranty. The issues should have been handled before I took the car off the lot and I was pregnant at the time of purchase and when I was in the accident with the loaner. I should not have had to continue bringing it to everyone's attention. I cannot afford to spend the $1428.95 + tax that I was quoted, and I DO NOT FEEL SAFE driving the vehicle with my 4 month old daughter in the vehicle. It's unfair that I have to keep borrowing my husband's truck to bring my daughter anywhere. I should not have to pay that amount for an issue that was known from the start. I do not recommend that anyone go there, especially to the service department. I wish that I didn't have to select a star for the rating because no stars are deserved. Thank you for losing a long time customer.